HL-L6400DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Size Error DX or Size Error 2-sided

This error occurs when the paper in the tray is not the correct size and is not available for automatic 2-sided printing.

 

Press Cancel(Cancel), Stop/Exit or Cancel. (if required)
Load the correct size of paper in the tray and set the tray for that paper size. Choose a paper size supported by 2-sided printing.

 

  • (For models without the lever on the 2-sided tray)
    Paper sizes available for automatic 2-sided printing are A4*, Letter*, Legal*, Mexico Legal*, India Legal* or Folio*.
     
  • (For models with the lever on the 2-sided tray)
    Paper sizes available for automatic 2-sided printing are A4, Letter, Legal, Mexico Legal, India Legal and Folio.

*: Letter, Legal, Mexico Legal, India Legal and Folio for USA/ Canada/ Latin America, and A4 for others.

 

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If you need further assistance, please contact Brother customer service:

Related Models

HL-L5000D, HL-L5100DN, HL-L6200DW, HL-L6400DW, MFC-L5700DN, MFC-L5900DW, MFC-L6900DW

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