HL-4570CDW

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 15.10.2024
  • ID: faq00100839_000

I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)

If you cannot find your Brother printer on the preview screen or the search list of Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app, follow the steps below:


Note: The steps may differ depending on your mobile device.

 

  1. Open your mobile device’s Settings menu.
  2. Tap Connected devices > Connection preferences > Printing > Mopria™ Print Service (MPS) / Brother Print Service Plugin.
  3. Turn Mopria™ Print Service (MPS) or Brother Print Service Plugin off.
  4. Turn the app on again.

If that doesn't work, try restarting your mobile device or reinstalling the app.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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DCP-1610W, DCP-375CW, DCP-585CW, DCP-6690CW, DCP-8155DN, DCP-9010CN, DCP-9040CN, DCP-9042CDN, DCP-9055CDN, DCP-J105, DCP-J1050DW, DCP-J1140DW, DCP-J140W, DCP-J152W, DCP-J1700DW, DCP-J562DW, DCP-J572DW, DCP-J752DW, DCP-L2540DW, DCP-L2550DW, DCP-L2640DW, DCP-L3551CDW, DCP-T420W, DCP-T426W, DCP-T500W, DCP-T510W, DCP-T520W, DCP-T700W, DCP-T710W, DCP-T720DW, DCP-T820DW, HL-1210W, HL-2250DN, HL-2270DW, HL-3070CW, HL-3150CDN, HL-3170CDW, HL-4050CDN, HL-4150CDN, HL-4570CDW, HL-5350DN, HL-5370DW, HL-5450DN, HL-5470DW, HL-6180DW, HL-L2360DN, HL-L2365DW, HL-L2375DW, HL-L2385DW, HL-L2440DW, HL-L2460DW(XL), HL-L3270CDW, HL-L5100DN, HL-L6200DW, HL-L6400DW, HL-L8350CDW, HL-L8360CDW, HL-T4000DW, MFC-255CW, MFC-295CN, MFC-490CW, MFC-5490CN, MFC-5890CN, MFC-6490CW, MFC-6890CDW, MFC-7840N, MFC-7860DW, MFC-790CW, MFC-8370DN, MFC-8380DN, MFC-8510DN, MFC-8880DN, MFC-8910DW, MFC-9120CN, MFC-9140CDN, MFC-9320CW, MFC-9330CDW, MFC-9440CN, MFC-9450CDN, MFC-9840CDW, MFC-990CW, MFC-9970CDW, MFC-J1010DW, MFC-J200, MFC-J2310, MFC-J2320, MFC-J2330DW, MFC-J2340DW, MFC-J2510, MFC-J2720, MFC-J2730DW, MFC-J2740DW, MFC-J3520, MFC-J3530DW, MFC-J3540DW, MFC-J3720, MFC-J3930DW, MFC-J3940DW, MFC-J430W, MFC-J470DW, MFC-J480DW, MFC-J491DW, MFC-J5910DW, MFC-J615W, MFC-J625DW, MFC-J650DW, MFC-J6510DW, MFC-J6710DW, MFC-J680DW, MFC-J690DW, MFC-J825DW, MFC-J870DW, MFC-J880DW, MFC-J890DW, MFC-L2700DW, MFC-L2715DW, MFC-L2740DW, MFC-L2750DW, MFC-L2805DW, MFC-L2885DW, MFC-L3750CDW, MFC-L3770CDW, MFC-L5700DN, MFC-L5900DW, MFC-L6900DW, MFC-L8850CDW, MFC-L8900CDW, MFC-L9630CDN, MFC-T4500DW, MFC-T800W, MFC-T810W, MFC-T910DW, MFC-T920DW

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