HL-3070CW

FAQs & Troubleshooting

FAQs & Troubleshooting

The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?

To resolve this issue, please follow the steps below.

 

Step 1:
Fan the stack of paper well as shown in the illustration below to avoid paper jams and misfeeds. And then rotate the paper 180 degree in the paper tray and then try to print again. If the issue still occurs, go to the Step 2.

Fan Paper

 

Step 2:
Check the paper store environment. When the cover of the paper isn't closed firmly and the conditions such as high humidity and high temperature may cause curl or wavy. If paper is stored in such environment, use brand-new paper and then try to print again.

To keep the better quality, please seal up the cover of paper tightly as the illustration below and store the brand-new paper away from the conditions such as high humidity and high temperature.

Paper Store Image

 

Step 3:
Make sure that the media type setting in the printer driver matches the type of paper you are using.
> Click here to see the kinds of paper you can use..
If not, change the media type setting to thicker one such as "Thick" or "Thicker Paper" and then try to print again.

 

Step4:
Select the "Reduce Paper Curl" from the printer driver and try to print again.
The instruction varies depending on your Operating System (OS). Select your OS and follow the instructions.
Windows | Macintosh


For Windows users:

The screens are from Windows XP. The screens on your computer may vary depending on your operating system.

[Printer driver]
 
  1. Open Printing Preferences. (Click here to see how to open Printing Preferences.)
     
  2. Open the Advanced tab and click the "Other Print Options".

    Advanced Tab

     

  3. Select "Improve Print Output" and then Select "Reduce Paper Curl".

    Reduce Paper Curl Mode

     

  4. Click OK.
    The setting has been changed. Print from the application as usual.

 

[BR-Script printer driver]
 

  1. Open Printing Preferences. (Click here to see how to open Printing Preferences.)
     
  2. Open the Layout tab and click the Advanced.

    Layout Tab

     

  3. Select "Reduce Paper Curl" in the Improve Print Output of the Printer Features.

    Reduce Paper Curl Mode

     

  4. Click OK.
    The setting has been changed. Print from the application as usual.

 

 

For Macintosh users:

 

[Printer driver]

  1. Open Print dialog. (Click here to see the details of how to open Print dialog.)
     
  2. [Mac OS X 10.3.9 or 10.4.x users]

     

    1. Select the "Print Settings" option from the pop-up menu under the Presets.
       
    2. Click Advanced and then click the "Improve Print Output".

      Print Setting Dialogue

    [Mac OS X 10.5.x or later users]

    1. Select the "Print Settings" option from the print options pop-up menu.
       
    2. Click Advanced and then click the "Improve Print Output".

      Print Setting Dialogue
  3. Select "Reduce Paper Curl" and click OK.

    Reduce Paper Curl Mode

     

  4. Click Print.

 

[BR-Script printer driver]

  1. Open Print dialog. (Click here to see the details of how to open Print dialog.)
     
  2. [Mac OS X 10.3.9 or 10.4.x users]

     

    1. Select the "Printer Features" option from the pop-up menu under the Presets.
       
    2. Select "Set 3" in the Feature Sets.
       
    3. Select "Reduce Paper Curl" in the Improve Print Output.

      Reduce Paper Curl Mode

     

    [Mac OS X 10.5.x or later users]

     

    1. Select the "Printer Features" option from the print options pop-up menu.
       
    2. Select "General 2" in the Feature Sets.
       
    3. Select "Reduce Paper Curl" in the Improve Print Output.

      Reduce Paper Curl Mode

     

  3. Click Print.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-3040CN, HL-3070CW

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