FAQs & Troubleshooting

FAQs & Troubleshooting

The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).

Dialog: Install Java Runtime Environment


This issue may occur if the Java Development Kit (JDK) isn't installed on your PC.
Click here to download and install the Java Development Kit (JDK) . (Jump to the Oracle website. Opening new window.)

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-2170W, HL-3070CW, HL-5370DW

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