Operation system return error

Your OS cannot recognize your scanner.


Follow the steps below to clear the Operation system return error message.


  • Confirm that the USB cable connecting the scanner to the computer is properly connected.
  • Restart the computer.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DS-620, DS-720D

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