PJ-762
FAQs & Troubleshooting
I can no longer print from my computer via Bluetooth® , even though I could print previously.
To resolve the issue, update the firmware to the latest version. Download and install the latest version of the firmware from the [Downloads ] section.
If you cannot update the firmware, follow the steps below:
For Windows:
Change the port used for printing.
To change the printer ports, follow the steps below:
Open the Devices and Printers window. For details, see "How to open the Devices and Printers window ".
Select [Properties ] and open the [Services ] tab.
Check and remember which COM port is specified for the Serial Port Profile (SPP) option.
In [Devices and Printers ], right-click on the PJ-7xx, and select [Printer Properties ].
Open the [Ports ] tab and select the same port that was selected in step 3.
Click [OK ] to close the window.
There is a possibility that the last page of your print job does not print even if you changed the printer port (the Green LED will keep blinking and the printer will not print.). If this occurs, try to print the last page again.
For Mac:
Press and hold the Bluetooth button on the printer to turn Bluetooth off, then press and hold the Bluetooth button again to turn it on.
If your question was not answered, have you checked other FAQs?
Have you checked manuals?
If you need further assistance, please contact Brother customer service:
Related Models PJ-762, PJ-763, PJ-763MFi
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Installation Machine Setup Connecting to a Computer Connecting to a Mobile Device Software P-touch Editor (Windows) Printing Apps for Mobile Devices Software Machine Operating System Maintenance Installation Software P-touch Editor (Windows) P-touch Editor (Mac) Error Messages/LED Indications Connecting to a Computer Connecting to a Mobile Device Printing Uninstallation Machine Operating System Installation Apps for Mobile Devices Maintenance Specifications
General Setup Procedures
USB Bluetooth (Computer Connection)
Bluetooth (Mobile Device Connection) Mobile Applications Mobile App Compatibility
Print Quality/Print Settings
Brother iPrint&Scan
Printer Driver Firmware Printer Setting Tool P-touch Transfer Manager (Windows only) P-touch Transfer Express
BRAdmin Professional
AirPrint
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Printer Driver P-touch Update Software Printer Setting Tool P-touch Transfer Manager (Windows only) P-touch Transfer Express
Machine Maintenance
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Cannot Print Print Quality/Print Settings
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