PT-P750W

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 27.09.2024
  • ID: faqp00100004_000

How can I connect the printer and my Android™ mobile device wirelessly?

IMPORTANT

To print wirelessly using your Android™ mobile device, you must download and install one of the following applications from Google Play™:

  • iPrint&Label
  • Mobile Cable Label Tool (for printing cable labels)

To connect to a wireless network, you must use the supplied AC adapter or Li-ion battery. If your Brother printer is powered by alkaline or Ni-MH batteries, you cannot connect it to a wireless network.



Choose a connection method to wirelessly connect the Brother printer and your Android™ mobile device:

Do you have a wireless router/access point?


* If your mobile device is using Wi-Fi®, it may already be connected to a wireless router/access point.

YES

right
Use a wireless router/access point
(Infrastructure mode)
NO Down    
Set up the wireless connection manually.
   

 

 

If you have a wireless router/access point


Connect using a wireless router/access point (Infrastructure mode)

 

If you have a wireless router/access point, do the following:
 

  1. Connect your Brother printer to your wireless router/access point.

  2. Connect your mobile device to the same wireless router/access point.
    (You can skip this step if your device is already connected to a Wi-Fi network.)

  3. Connect your printer and mobile device.

  4. You can now print from your mobile device wirelessly.
    Infrastructure
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Connect using a wireless router/access point (WPS)

 

If your wireless router/access point supports WPS (Wi-Fi Protected Setup™), do the following:

If you cannot use the wireless router/access point, go to "Connect the printer and the wireless router/access point using your computer".

  1. First, confirm that your wireless router/access point has the WPS symbol and place the printer close to the wireless router/access point.

  2. Turn the printer on.

  3. Press the WPS button on your wireless router/access point, and press and hold the Wireless mode button on the printer for about five seconds.

  4. The Wi-Fi LED on the printer flashes in green.

  5. When the connection is established, the Wi-Fi LED lights in green.
    If the Wi-Fi LED is still flashing
    Use a computer to connect the printer to the wireless router/access point: Go to "Connect the printer and the wireless router/access point using your computer".

  6. Connect your mobile device to the wireless router/access point:
    (If your device is already connected to a Wi-Fi network, go to step 8.)
    1. Tap [Settings] - [Wi-Fi] on the device, and slide the toggle button to activate Wi-Fi.
    2. Select the SSID (Network Name) of the wireless router/access point that you connected to in step 5. The connection between your device and the wireless router/access point will be established.
  7. Start your mobile application and tap the Settings icon.
    (Mobile Cable Label Tool users must also tap [Printer Settings] - [Printer].)

  8. Select the printer listed under [Wi-Fi Printer].

  9. You can now print from your device wirelessly.
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Connect the printer to the wireless router/access point using your computer

IMPORTANT

Before you proceed, make sure your computer is equipped with a Wi-Fi interface that is connected to a wireless network. If it is not, the computer will not be able to connect to your printer wirelessly.


 For Windows
 For Mac

PC_mobile

 

Windows

Before you begin, confirm the SSID (Network Name) and the password (Network Key) of your wireless router/access point.
 

  1. Download the printer driver from the [Downloads] section of this website.
     
  2. Double-click the downloaded file to begin the installation.
     
  3. Click [Next].
    Drivers Installation
     
  4. Select [Wireless Network Connection], then click [Next].
    Connection Type
     
  5. Select [Brother Peer-to-Peer Network Printer].
    Select Connection

  6. Select [Change the Firewall port settings to enable network connection and continue with the installation. (Recommended)], then click [Next].
    Firewall/AntiVirus detected

  7. Prepare a USB cable. Select [Yes, I have a USB cable to use for installation.].
    Wireless Device Setup

  8. Follow the on-screen instructions to find available wireless networks.
     
  9. Select the SSID (Network Name) you confirmed previously, and then click [Next].
    Available Wireless Networks

  10. When the installation confirmation screen appears, make sure the check box is selected, then click [Next].
     
  11. Confirm that the SSID (Network Name) is correct, and then select [Yes].
    SSID
     
  12. Follow the on-screen instructions to complete the software installation.
     
  13. Wait until the installation is complete, and then click [Finish] to close the installer window.
     
  14. When the printer is connected to your wireless router/access point, the printer’s Wi-Fi LED becomes lit.
     
  15. Connect your Android™ mobile device to the wireless router/access point.
    (If your device is already connected to a Wi-Fi network, go to step 16.)
    1. Tap [Settings] - [Wi-Fi] and slide the toggle button to activate the Wi-Fi function.
    2. Select the SSID you connected to in step 11. Your device and the wireless router/access point will be connected.
  16. Start your mobile application, and then tap the Settings icon.
    (Mobile Cable Label Tool users must also tap [Printer Settings] - [Printer].)
     
  17. Select the printer listed under [Wi-Fi Printer].
     
  18. You can now print from your device wirelessly.

 

Mac

Before you begin, confirm the SSID (Network Name) and the password (Network Key) of your wireless router/access point.

  1. Download the Full Software Package from the [Downloads] section of this website.
     
  2. Double-click the downloaded file.
     
  3. Open the [Utilities] folder and find the Wireless Device Setup Wizard.
     
  4. Double-click [Wireless Device Setup Wizard.app].
     
  5. Follow the on-screen instructions to configure the wireless settings between the printer and your wireless router/access point.

    We recommend using a USB cable to complete the connection.

  6. When selecting the wireless router/access point, make sure you select the SSID that you confirmed previously.
     
  7. Connect your Android™ mobile device to the wireless router/access point:
    Tap [Settings] - [Wi-Fi] and slide the toggle button to activate the Wi-Fi function.

    If your device is already connected to a Wi-Fi network, go to step 9.

  8. Select the SSID that you used previously. The connection between your device and your wireless router/access point will be established.
     
  9. Start your mobile application and tap the Settings icon.
    (Mobile Cable Label Tool users must also tap [Printer Settings] - [Printer].)
     
  10. Select the printer listed under [Wi-Fi Printer].
     
  11. You can now print wirelessly from your device.
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If you do not have a wireless router/access point

 

Connect using a computer (Wireless Direct)

 

  1. Turn the printer on.
     
  2. Make sure the Wi-Fi LED is lit on the printer.
    If the Wi-Fi LED is not lit
    1. Press and hold the Wireless Mode button for one second to turn on the wireless mode.
    2. After the Wi-Fi LED is lit, release the Wireless Mode button. The Wi-Fi LED begins flashing.
  3. Enable the printer’s wireless settings using your computer:
     For Windows
     For Mac

Windows

IMPORTANT
  • Make sure the printer driver and the Printer Setting Tool are installed in your computer. If not, download and install them from the [Downloads] section of this website.
  • Make sure the printer is on, and then connect it to the computer with a USB cable.

 

  1. Start the Printer Setting Tool on the computer, and click [Communication Settings].
    For more information about the Printer Setting Tool, see the FAQ: "Using the Printer Setting Tool (for Windows)".
     
  2. In the [General] tab, click [Communication Settings], and then make sure that.
    • [Keep Current State] is selected for the [Network Settings on Power On] setting
    • [Infrastructure and Wireless Direct] is selected for the [Selected Interface] setting
  3. Start your mobile application, and then tap the Settings icon.
    (Mobile Cable Label Tool users must also tap [Printer Settings] - [Printer].)
     
  4. Select the printer listed under [Wi-Fi Printer].
     
  5. You can now print from your mobile device wirelessly.

 

Mac

IMPORTANT Make sure the printer driver and P-touch Utility are installed on your computer.

 

  1. Connect the printer and computer with a USB cable, and start the P-touch Utility.
    For more information, see the FAQ: "Using the P-touch Utility (for Mac OSX)".
     
  2. In the [Wireless Direct] tab, set [Wireless Direct] to [ON].
     
  3. Start your mobile application, and then tap the Settings icon.
    (Mobile Cable Label Tool users must also tap [Printer Settings] - [Printer].)
     
  4. Select the printer listed under [Wi-Fi Printer].
     
  5. You can now print from your mobile device wirelessly.
     

The printer's default SSID (Network Name) and password (Network Key):

  • SSID: “DIRECT-brPT-P750W****” where “****” is the last four digits of the product's serial number (you can find the serial number label by opening the cassette cover.)
  • Password: 00000000

If you changed the password using the Communication Settings, you must enter it after selecting the printer.
 

If you want to print the SSID and password, press the Wireless Mode button twice (use 0.94" (24 mm) tape.)

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If you cannot connect

 

Enable the printer's WLAN settings using your computer:

 For Windows

 For Mac

 

Windows

IMPORTANT
  • Make sure the printer driver and the Printer Setting Tool are installed on your computer. If not, download and install them from the [Downloads] section of this website.
  • Make sure the printer is on, and then connect it to the computer with a USB cable.

 

  1. Start the Printer Setting Tool on your computer, and click [Communication Settings].
    For more information about the Printer Setting Tool, see the FAQ: "Using the Printer Setting Tool (for Windows)".
     
  2. In the [General] tab, click [Communication Settings].
    • Make sure that [Keep Current State] is selected for the [Network Settings on Power On] setting.
    • Make sure that [Infrastructure and Wireless Direct] is selected for the [Selected Interface] setting.
  3. Start your mobile application, and then tap the Settings icon.
    (Mobile Cable Label Tool users must also tap [Printer Settings] - [Printer].)
     
  4. Select the printer listed under [Wi-Fi Printer].
     
  5. You can now print from your device wirelessly.
     

Mac

IMPORTANT Make sure the printer driver and the P-touch Utility are installed on your computer.

 

  1. Connect the printer and computer with a USB cable, and start the P-touch Utility.
    For more information about the P-touch Utility, see the FAQ: "Using the P-touch Utility (for Mac OSX)".
     
  2. In the [Wireless Direct] tab, set [Wireless Direct] to [ON].
     
  3. Start your mobile application, and then tap the Settings icon.
    (Mobile Cable Label Tool users must also tap [Printer Settings] - [Printer].)
     
  4. Select the printer listed under [Wi-Fi Printer].
     
  5. You can now print from your mobile device wirelessly.
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If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PT-P750W

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