This problem can be caused if the Energy Rank or Print Density settings are not correctly adjusted for the type of paper you are using. Please choose one of the following to resolve the issue.

> Setting the suitable Energy Rank for your paper
> Adjusting the print density setting

Setting the suitable Energy Rank for your paper

1. Connect the printer to be configured to the computer via USB.


2. Start the Printer Setting Tool.
   Refer to "How to use the RJ Utility (for Windows)".


3. The Printer Setting Tool screen is displayed.
   Select the printer connected in step 1 and click the [Custom Label Tool] button to open the Paper Size Setup dialog box.
   


4. The Paper Size Setup dialog box is displayed. In the [Currently Registered Paper Sizes] field, select the paper size you want to edit.
   


5. Click [Edit].
   


6. Click [Advanced Printing Adjustments...]
   


7. Adjust the print density value in the [Energy Rank] pull-down menu until you reach the desired result.
   
8. Click [OK] to finish.

Adjusting the print density setting

1. Connect the printer to be configured to the computer.


2. Start the Printer Setting Tool.
   Refer to "How to use the RJ Utility (for Windows)".


3. The Printer Setting Tool screen is displayed.
   Select the printer connected in step 1 and click the [Utility] button.
   


4. The main window is displayed.
   Check the [Print Density] check box and select the desired settings from the pull-down menu.
   


5. Click [Apply] to save the settings in the printer, and then click [Exit] to close the window.