QL-650TD

常見問題&故障排除

I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)

This error message appears when the roll size of the DK roll installed in the machine is different from the one selected in P-touch Editor.

Solution 1:

Check the roll size selected in P-touch Editor and install the correct DK roll into the machine.
Click on to print.

Solution 2:

Click on to cancel the print job.
Select the roll size in P-touch Editor so that it matches the one installed in the machine, and then try printing again.

You can also use the following [Checks Media] button to automatically detect the roll size of the DK roll installed in the machine.

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