PT-P710BT
![FAQs & Troubleshooting FAQs & Troubleshooting](/g/b/shared/img/module/icon_question_33.png) |
FAQs & Troubleshooting |
The printed label contains blank horizontal lines.
A horizontal line can be a result of some dust or dirt collecting on the surface of the Print Head or Head Roller. This can be corrected by cleaning.
Use an optional head cleaning cassette (TZe-CL4) or use a cotton swab to gently wipe dirt from the Print Head.
More details about a head cleaning cassette, see the FAQ: "How is the print head cleaning cassette used?"
Please follow the instructions below to clean the Print Head or Head Roller.
> How to clean the Print Head
> How to clean the Head Roller
How to clean the Print Head
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Turn off the printer and disconnect the USB cable.
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Open the cassette cover and remove the tape cassette.
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Gently wipe dirt from the Print Head using a cotton swab.
![printhead printhead](/g/b/img/faqend/faqp00000060_024/hk/en/1687049/faqp00000060.gif)
1* : Print Head
Do not touch the Print Head with your bare hands. It is so hot that you may get burned.
How to clean the Head Roller
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Turn off the printer and disconnect the USB cable.
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Open the cassette cover and remove the tape cassette.
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Gently wipe dirt from the Head Roller using a cotton swab.
![Head Roller Head Roller](/g/b/img/faqend/faqp00000060_024/hk/en/1703928/faqp00000060_cleanroller.gif)
If your question was not answered, have you checked other FAQs?
Have you checked manuals?
If you need further assistance, please contact Brother customer service:
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