Innov-is M370

FAQs & Troubleshooting

FAQs & Troubleshooting

How to set up the wireless network connection with the wizard on the machine

 

Introduction

 

Operations available with a wireless network connection

 

This machine supports a wireless network connection. The following useful operations will be available if the machine is connected to a wireless network.

Design Database Transfer

 

  • Wirelessly transfer an embroidery pattern from your computer to the machine by using the dedicated Windows application (Design Database Transfer).
    The application can be downloaded from the web page.

    Click here to visit the page for Design Database Transfer information.

    • Settings must be specified in Design Database Transfer. For more information, refer to the manual for Design Database Transfer.
    img01

 

PE-DESIGN

 

  • Wirelessly transfer to the machine an embroidery pattern edited with embroidery editing software (PEDESIGN version 11 or later) on a computer. Also, transfer to PE-DESIGN an embroidery pattern edited on the machine.
    • Settings must be specified in PE-DESIGN. For more information, refer to the manual for PE-DESIGN.
    img02

 

Artspira App

 

 

Updating your machine’s software

 

  • When an updated version of the software is available on our website, the wireless LAN key appears as Software update is available .
    img03

 

 

Requirements for a Wireless Network Connection

The wireless network connection complies with IEEE 802.11b/g/n standards and uses the 2.4 GHz frequency.

A wireless network cannot be set up with WPA/WPA2 Enterprise.

 

 

Setting up the wireless network connection

In order to set up the wireless network connection, we recommend the method that uses the wizard on this machine.

1. Before setting up

 

In order to connect your machine to a wireless network, the security information (SSID and network key) for your home network will be required. The network key may also be called a password, security key or encryption key. First, find your security information and note it.

SSID Network Key (Password)
   

The wireless network connection cannot be set up if you do not have the security information.
Find the security information for your home network as noted below

  • See the side of your home network access point/router. The information may be listed on the label on the network access point/router.

    img04

    • (1) SSID
    • (2) Network Password (Key)

    * The illustration shown above is an example.

  • Check the manual provided with your home network.
  • The default SSID may be the manufacturer's name or the model name.

 

If you cannot find the security information, contact the manufacturer of the router, your network administrator or your Internet provider.

* Some SSIDs and network keys (passwords) may be case sensitive.

 

2. Specifying wireless network connection settings

 

  1. Touch Wireless LAN key .
    img05 , img06
    ⇒ Page 9 of the settings screen is displayed.
     
  2. Set [Wireless LAN Enable] to ON.
    img07
    ⇒ The machine prepares for wireless connection.

 

3. Using the wizard to set up the wireless network connection

 

There are multiple ways to set up the wireless network connection. We recommend the method that uses the wizard on this machine.

  1. Touch key beside [Wireless LAN Setup Wizard].
    img08
    ⇒ A list of available SSIDs appears.
     
  2. Select your SSID.
    img09 , img10
    ⇒ The screen for entering the network key (password) appears.
     
    • When displaying next or previous pages, touch Previous page key (Previous page key) or Next page key (Next page key).
      img11
       
    • If the desired SSID is not listed, specify it as described below.
      1. Touch [New SSID] key in the end of the SSID list.
        img12
         
      2. Enter the desired SSID, and then press OK key.
        img13
         
      3. Select the authentication method and encryption mode.
         
      4. Follow steps indicated on the screen.
    • If using a previous connection, press [Saved SSID] key and then select the saved SSID.
      img14 , img15
  3. Enter the network key (password), and then touch OK key.
    img16
    (1) Text input area
    (2) Character keys
    (3) Caps key
    (4) Space key
    (5) Letters/numbers/symbols key
    (6) Cursor keys (Move the cursor to the left or right.)
    (7) Backspace key (Deletes the character at the cursor's position.)
    (8) OK key
     
  4. When the message "Apply Settings?" appears, touch OK key.
    img17
    ⇒ When a connection is established, the following message appears. Touch OK key.
    img18
     
  5. Touch OK key to exit the setup.
    img19
    • Use the Machine name on page 10 of the settings screen for the wireless LAN function.
      img20
  • While connected, the signal strength can be confirmed by the wireless LAN key in the lower right of the stitch or pattern type selection screen.
    img21 , img22
    Strong signal Strong signal
    Medium signal Medium signal
    Weak signal Weak signal
    No signal No signal
  • Once a wireless network connection has been set up, a wireless network connection will be established each time the machine is turned on. However, [Wireless LAN Enable] in the wireless LAN settings screen must remain set to ON.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

Innov-is M370, Innov-is M380D

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