MFC-8370DN

常見問題&故障排除

常見問題&故障排除

Use the Network Connection Repair Tool (Windows)

Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and the Subnet Mask.

  • You must log on with Administrator rights.
     
  • Make sure the Brother machine is turned on and is connected to the same network as your computer.
  1. Click here to download the Network Connection Repair Tool. Download the file to the temporary folder (e.g. C:\Downloads).
     
  2. Once the download is complete, double click on the downloaded file to extract it.
     
  3. The Network Connection Repair Tool should open.
    NOTE: For Windows Vista or later users, when the User Account Control screen appears, click Allow or Yes.
     
  4. Follow the instructions on the screen.

    If two or more Brother machines of the same model name are found, this utility can only diagnose one of these machines. Please turn off the other machine(s) temporarily, then click Retry.

  5. Once the tool has completed, try a test print or scan.

If the issue continues, see the Related FAQ's to solve the issue.

你已經查看過使用說明書了嗎?

如果您需要進一步的協助, 請聯絡Brother客戶服務:

內容意見回饋

請於下方回饋您的意見以幫助我們提升服務的品質

步驟一: 此頁面的資訊對您有幫助嗎

步驟二: 你有任何其他想要提出的意見嗎?

請注意, 此表格僅用做意見回饋使用