DCP-J100

常見問題&故障排除

常見問題&故障排除

Install the built-in drivers (For Windows 8 and Windows 10)

The built-in drivers support the basic functions of your Brother machine.
> Click here to see details of the supported functions by the built-in drivers.

 

NOTE: Illustrations shown below are from a representative operating system, and may differ from your operating system.

 

The installation steps of the built-in drivers are different depending on the connection method.

Note that an Internet connection is required to install the built-in drivers.
If the computer is not connected to the Internet, the built-in driver may not be installed properly.

The built-in drivers you can install via USB connection support printing and scanning*1 functions.
(*1 The functions available vary depending on your Brother machine.)

 

To install the driver, connect the Brother machine to your PC with a USB cable. The built-in drivers will be installed automatically.

If the driver does not install automatically, check the following solutions that may be applicable for your case.

  • Connect the Brother machine and your computer directly.
    Do not use a USB hub to connect between the machine and your computer (as this can cause non recognition issues).
  • Reconnect the USB cable between the Brother machine and your computer.
  • Turn the Brother machine power off and on (unplug machine from mains supply and plug back in).

Device Setup

 

Functions supported in the built-in drivers (For Windows 8 and Windows 10)

The Windows 8 and Windows 10 built-in drivers support the basic functions as described below. Click the product category of your Brother machine to see more details.

Printers
Printing
via USB via Network
Check -

Laser Multifunction Machines/ Laser FAX Machines
Printing Scanning PC-FAX
via USB via Network via USB via Network
Check - Check *1 - -

Note:

*1: Available only for Brother machines with scanning function.


Inkjet Multifunction Machines/ Inkjet FAX Machines
Printing Scanning PC-FAX Removable Disk
via USB via Network via USB via Network
Check - Check *1 - - Check *2

Note:

*1: Available only for Brother machines with scanning function.

*2: Supported Brother machines only.
 

Document Scanners
Scanning
via USB via Network
Check -

你已經查看過使用說明書了嗎?

如果您需要進一步的協助, 請聯絡Brother客戶服務:

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