MFC-7360

常見問題&故障排除

常見問題&故障排除

Check Connection

The error message "Check Connection" appears when you scan using the SCAN key on my Brother machine.The "Check Connection" means the Brother machine does not see the connection of the USB cable, LAN cable, or wireless network. If you press the SCAN key on your Brother machine without any connection, the "Check Connection" will appear on your Brother machine's LCD.

 

Please verify your connection between your PC and your Brother machine.

 

NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.

 

The connection of the USB cable

Verify that the USB cable is connected between your Brother machine and your PC.

USB connection

 

 

The connection of the LAN cable (if applicable)

Verify that the network cable is connected between your Brother machine and access point and the machine is powered on.

Wired_connection01 Wired_connection02

 

  1. Access point/router
  2. Wired Network machine (your machine)
  3. Wireless capable computer connected to the access point/router
  4. Wired computer connected to the access point/router

 

The connection of the Wireless network (if applicable)

Check your machine's wireless status by printing the WLAN report.

> Click here to check the wireless status on the WLAN report.

 

If your WLAN report is stating "Connection OK", although you can not scan, refer to "Check the wireless status on the WLAN report" and check "Connection: OK".

Wireless_network

  1. Access point/router
  2. Wireless Network machine (your machine)
  3. Wireless capable computer connected to the access point/router
  4. Wired computer connected to the access point/router

你已經查看過使用說明書了嗎?

如果您需要進一步的協助, 請聯絡Brother客戶服務:

內容意見回饋

請於下方回饋您的意見以幫助我們提升服務的品質

步驟一: 此頁面的資訊對您有幫助嗎

步驟二: 你有任何其他想要提出的意見嗎?

請注意, 此表格僅用做意見回饋使用