MFC-3820CN
FAQs & Troubleshooting
Windows 7 Support Information
The drivers and utilities on the CD-ROM for Windows Vista or earlier bundled with your Brother machine are NOT compatible with Windows 7. Please review the information below about drivers and utilities for Windows 7.
Printer Driver
The Windows Update system provided by Microsoft® provides the appropriate drivers, called built-in drivers, for your Brother machine.
- The built-in drivers support the basic functions. Click here to see detailed information .
- To install the built-in drivers, click here for the installation instructions .
Scanner Driver *1
(TWAIN Driver)
BRAdmin Light *2
The latest utilities are available in the Downloads section. Click the link below for the version of Windows 7 you are using to go to the Downloads section:
- Download for Windows 7 32-bit
- Download for Windows 7 64-bit
BRAdmin Professional *2
Web BRAdmin *2
ControlCenter *2
Not available
Status Monitor *2
PC-FAX Software *2
Remote Setup Software *2
PaperPort™ *2 /
Presto!® PageManager® *2
Note:
*1: Available only for Brother machines with scanner function.
*2: The availability of the utilities varies depending on your Brother machine.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models HL-1270N, HL-1430, HL-1470N, HL-1650, HL-1670N, HL-1850, HL-1870N, HL-5040, HL-5050, HL-5070N, HL-5140, HL-5150D, HL-5170DN, MFC-3820CN, MFC-5200C, MFC-5440CN, MFC-620CN, MFC-8820D, MFC-8840D, MFC-9660, MFC-9880
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Error Messages Paper Feed / Paper Jam Print Scan Copy Telephone Fax Mobile Others Linux Product Setup Driver / Software Network Settings Consumables / Paper / Accessories Cleaning Specification OS Support Information
Printer Scanner / Scan Key Tool PC-FAX / Fax-modem
Error Message on Machine's Display Error Message on Computer Error Message on Mobile Device
Paper Jam
Cannot Print (via Network) Cannot Print (via USB / Parallel) Cannot Print (via Mobile Device) Print Quality Problem Direct Print Problem General Print Problem Print from Mobile Device Print Settings / Management Tips for Printing
Cannot Scan (via Network) Cannot Scan (via USB / Parallel) Cannot Scan (via Mobile Device) Scan Quality Problem General Scan Problem Scan from Mobile Device Scan from Computer (Windows) Scan from Computer (Macintosh) Scan Settings / Management Tips for Scanning
Cannot Copy
Telephone Problem Telephone Operation Telephone Settings
Advanced Networking Wired Network Setting Problem Wireless Network Setting Problem Wired Network Settings Wireless Network Settings Tips for Network Settings
Cannot Send a Fax Cannot Receive a Fax General Fax Problem Fax Sending Operation Fax Sending Operation from Computer (PC-Fax) Fax Settings / Management
Android™ Device-related Problem Brother iPrint&Scan / Mobile Connect (Android™)
Machine problem
Machine Setup / Settings
Installing Drivers / Software Updating Drivers / Software / Firmware Uninstalling Drivers / Software Driver / Software Settings Driver / Software tips
Consumables Accessories
Cleaning
Product Specification
Windows Support Macintosh Support