DCP-J572DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Copy on Both Sides of the Paper (2-sided Copy)

Reduce the amount of paper you use by copying onto both sides of the paper.
  • You must choose a 2-sided copy layout from the following options before you can start 2-sided copying.
  • The layout of your original document determines which 2-sided copy layout you should choose.
  • We recommend loading single-sided documents in the ADF for 2-sided copying. (ADF models only)
  • (MFC-J491DW/MFC-J690DW/MFC-J890DW)

    When you manually make 2 sided copies from a 2-sided document, use the scanner glass.
  • You can use only A4, A5, or Letter size plain paper.

Portrait
1–sided to 2–sided (Long Edge Flip)
1–sided to 2–sided (Short Edge Flip)
2–sided to 2–sided
Landscape
1–sided to 2–sided (Long Edge Flip)
1–sided to 2–sided (Short Edge Flip)
2–sided to 2–sided

DCP-J572DW/MFC-J491DW

  1. Load your document.
  2. (MFC-J491DW) Press (COPY).
  3. Enter the number of copies in one of the following ways:
    • Press - or + on the control panel.
    • Enter the number of copies using the dial pad.
  4. To sort multiple copies, press or to select the following:
    1. Select [Stack/Sort]. Press OK.
    2. Select [Sort]. Press OK.
  5. Press or to select [2-sided Copy]. Press OK.
  6. Do one of the following:
    • To make 2-sided copies from a 1-sided document, press or to select the following:

      1. To change the layout options, select [Layout]. Press OK.
      2. Select [Long Edge Flip] or [Short Edge Flip]. Press OK.
      3. Select [1sided⇒2sided]. Press OK.
    • To make 2-sided copies of a 2-sided document manually, press or to select [2sided⇒2sided]. Press OK.

      Use the scanner glass to make 2-sided copies of a 2-sided document manually.
  7. Press Mono Start or Colour Start. If you placed the document in the ADF (ADF models only), the machine scans the pages and starts printing.
  8. If you are using the scanner glass, repeat the following steps for each page of the document:
    • Place the next page on the scanner glass, and then press to scan the page.
    • After scanning all the pages, press to start printing.

DO NOT touch the printed page until it is ejected the second time. The machine will print the first side and eject the paper, and then pull the paper in to print the second side.

If you experience smudged printouts or paper jams, follow these steps:

  1. Press Settings.
  2. Select [General Setup]. Press OK.
  3. Select [Maintenance]. Press OK.
  4. Select [Print Setting Options]. Press OK.
  5. Select [Reduce Smudging]. Press OK.
  6. Change settings. Press OK.

DCP-J772DW/MFC-J690DW/MFC-J890DW

  1. Load your document.
  2. Press [Copy].
  3. Enter the number of copies in one of the following ways:
    • Press [-] or [+] on the touchscreen.
    • Press to display the keyboard on the touchscreen, and then enter the number of copies using the touchscreen keyboard. Press [OK].
  4. To sort multiple copies, press [Options]>[Stack/Sort]>[Sort].
  5. Press or to display the [2-sided Copy] option, and then press it.
  6. Do one of the following:
    • To make 2-sided copies from a 1-sided document, follow these steps:

      1. To change the layout options, press [Layout], and then press [Long Edge Flip] or [Short Edge Flip].
      2. Press [1-sided⇒2-sided].
    • To make 2-sided copies of a 2-sided document manually, press [2-sided⇒2-sided].

      Use the scanner glass to make 2-sided copies of a 2-sided document manually.
  7. Review your settings on the touchscreen, and then press [OK].
  8. Press [Mono Start] or [Colour Start]. If you placed the document in the ADF (ADF models only), the machine scans the pages and starts printing.
  9. If you are using the scanner glass, repeat the following steps for each page of the document:
    • Place the next page on the scanner glass, and then press [Continue] to scan the page.
    • After scanning all the pages, press [Finish].

DO NOT touch the printed page until it is ejected the second time. The machine will print the first side and eject the paper, and then pull the paper in to print the second side.

If you experience smudged printouts or paper jams, press [Settings]>[Maintenance]>[Print Setting Options]>[Reduce Smudging], and then change settings.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-J572DW, MFC-J491DW, MFC-J690DW, MFC-J890DW

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