MFC-J2740DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Clean the Paper Pick-up Rollers for Paper Tray #2

image

(For some countries) A Cleaning Kit for Paper Pick-up Rollers is supplied with your machine. Clean the paper pick-up rollers using the kit. For more information, see the instructions provided with the cleaning kit.

  1. Unplug the machine from the electrical socket.
  2. If the paper support flap is open, close it, and then close the paper support.
  3. Pull Tray #2 (1) completely out of the machine as shown by the arrow.
    image
  4. Clean the paper pick-up rollers for Tray #2 (1) with a soft lint-free cloth moistened with water. Slowly turn the rollers so that the whole surface is cleaned. After cleaning, wipe the rollers with a dry, soft lint-free cloth to remove all moisture.
    image
  5. Slowly push Tray #2 completely into the machine.
  6. Reconnect the power cord.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J2740DW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.