MFC-L2715DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Set Fax Detect

If Fax Detect is On: The machine receives a fax call automatically, even if you answer the call. When you see [Receiving] on the LCD or when you hear “chirps” through the handset you are using, just replace the handset. Your machine will do the rest.
If Fax Detect is Off: If you are at the machine and answer a fax call by lifting the handset, press the buttons in the following table to receive the fax. If you answered at an extension or external telephone, press *51 (*91 for New Zealand).

Applicable Models

To receive the fax

MFC-L2710DW/MFC-L2713DW/MFC-L2715DW/MFC-L2716DW

Start and then

MFC-L2730DW/MFC-L2750DW/MFC-L2751DW/MFC-L2770DW/MFC-L2771DW

 > Fax Start > Receive
  • If this feature is set to [On], but your machine does not connect a fax call when you lift an extension or external telephone handset, press the remote activation code *51 (*91 for New Zealand).
  • If you send faxes from a computer on the same telephone line and the machine intercepts them, set Fax Detect to [Off].

MFC-L2710DW/MFC-L2713DW/MFC-L2715DW/MFC-L2716DW

  1. Press (FAX).
  2. Press Menu.
  3. Press or to display the [Fax] option, and then press OK.
  4. Press or to display the [Setup Receive] option, and then press OK.
  5. Press or to display the [Fax Detect] option, and then press OK.
  6. Press or to display the [On] (or [Off]) option, and then press OK.
  7. Press Stop/Exit.

MFC-L2730DW/MFC-L2750DW/MFC-L2751DW/MFC-L2770DW/MFC-L2771DW

  1. Press [Settings]>[All Settings]>[Fax]>[Setup Receive]>[Fax Detect].
  2. Press [On] or [Off].
  3. Press .

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-L2715DW, MFC-L2750DW

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