MFC-L2885DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Size Error DX or Size Error 2-sided

Check the following points to resolve the issue:

  • The paper size specified in the printer driver and the machine's paper size setting are not suitable for automatic 2-sided printing.
    Press Stop/Exit or Cancel(Cancel). Select a paper size suitable for 2-sided printing.
    The paper size suitable for automatic 2-sided printing are A4, Letter, Legal, Mexico Legal, India Legal and Folio*.
     
  • The paper in the tray is not the correct size and is not suitable for automatic 2-sided printing.
    Load the correct size of paper in the tray and set the tray for that paper size.
    The paper sizes suitable for automatic 2-sided printing are A4, Letter, Legal, Mexico Legal, India Legal and Folio*.

 

*: The paper size for automatic 2-sided printing may differ depending on your country or region.

 

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If you need further assistance, please contact Brother customer service:

Related Models

DCP-L2640DW, MFC-L2805DW, MFC-L2885DW

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