MFC-L8900CDW
FAQs & Troubleshooting
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
Currently, Brother software/drivers do not support scanning, PaperPort® or PC faxing in a Windows Server 2008/ Windows Server 2008 R2/ Windows Server 2012/ Windows Server 2012 R2/ Windows Server 2016/ Windows Server 2022 environment. Only printing via network is supported in Windows Server 2008/ Windows Server 2008 R2/ Windows Server 2012/ Windows Server 2012 R2/ Windows Server 2016/ Windows Server 2022.
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If you need further assistance, please contact Brother customer service:
Related Models DCP-J572DW, DCP-L2550DW, DCP-L3551CDW, DCP-T510W, DCP-T710W, HL-T4000DW, MFC-J2330DW, MFC-J2730DW, MFC-J3530DW, MFC-J3930DW, MFC-J491DW, MFC-J690DW, MFC-J890DW, MFC-L2715DW, MFC-L2750DW, MFC-L3750CDW, MFC-L3770CDW, MFC-L8900CDW, MFC-T4500DW, MFC-T810W, MFC-T910DW
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Error Messages Paper Feed / Paper Jam Print Scan Copy Telephone Fax Mobile Cloud Others Advanced Functions (for Administrators) Linux Product Setup Driver / Software Network Settings Consumables / Paper / Accessories Cleaning Specification OS Support Information Video FAQs
Settings/Management Function Control Security Enhancement Useful Functions
Printer Scanner / Scan Key Tool PC-FAX / Fax-modem
Error Message on Machine's Display Error Message on Status Monitor Error Message on Computer Error Message on Mobile Device
Paper Jam Paper Feed Problem Paper Loading / Handling
Cannot Print (via Network) Cannot Print (via USB / Parallel) Cannot Print (via Mobile Device) Print Quality Problem General Print Problem Print from Computer (Windows) Print from Computer (Macintosh) Print from Mobile Device Print Settings / Management Tips for Printing
Cannot Scan (via Network) Cannot Scan (via USB / Parallel) Cannot Scan (via Mobile Device) General Scan Problem Scan from Machine Scan from Mobile Device Scan from Computer (Windows) Scan from Computer (Macintosh) Scan Settings / Management Tips for Scanning
Copy Quality Problem Copy Operation Copy Settings / Management
Telephone Problem Telephone Operation Telephone Settings
Advanced Networking Wired Network Setting Problem Wireless Network Setting Problem Wired Network Settings Wireless Network Settings Tips for Network Settings
Cannot Send a Fax Cannot Receive a Fax Fax Quality Problem General Fax Problem Fax Sending Operation Fax Receiving Operation Fax Sending Operation from Computer (PC-Fax) Fax Receiving Operation with Computer (PC-Fax) Fax Settings / Management
iOS Device-related Problem Brother iPrint&Scan / Mobile Connect (iOS) AirPrint (iOS) Android™ Device-related Problem Brother iPrint&Scan / Mobile Connect (Android™) Brother Image Viewer (Android™ Device) Windows Phone Device-related Problem Brother iPrint&Scan (Windows Phone Device)
Brother Web Connect Google Cloud Print™-related Problem
Machine problem
Machine Setup / Settings Paper Handling Accessory Installation Video FAQs
Installing Drivers / Software Updating Drivers / Software / Firmware Uninstalling Drivers / Software Driver / Software Settings Driver / Software tips
Consumables Paper Accessories
Cleaning
Product Specification Paper Specification
Windows Support Macintosh Support
Setup Video