DCP-J572DW
FAQs & Troubleshooting
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
Currently, Brother software/drivers do not support scanning, PaperPort® or PC faxing in a Windows Server 2008/ Windows Server 2008 R2/ Windows Server 2012/ Windows Server 2012 R2/ Windows Server 2016/ Windows Server 2022 environment. Only printing via network is supported in Windows Server 2008/ Windows Server 2008 R2/ Windows Server 2012/ Windows Server 2012 R2/ Windows Server 2016/ Windows Server 2022.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models DCP-J572DW, DCP-L2550DW, DCP-L3551CDW, DCP-T510W, DCP-T710W, HL-T4000DW, MFC-J2330DW, MFC-J2730DW, MFC-J3530DW, MFC-J3930DW, MFC-J491DW, MFC-J690DW, MFC-J890DW, MFC-L2715DW, MFC-L2750DW, MFC-L3750CDW, MFC-L3770CDW, MFC-L8900CDW, MFC-T4500DW, MFC-T810W, MFC-T910DW
Content Feedback
To help us improve our support, please provide your feedback below.
Error Messages Paper Feed / Paper Jam Print Scan Copy Mobile Cloud Others Advanced Functions (for Administrators) Linux Product Setup Driver / Software Network Settings Consumables / Paper / Accessories Cleaning Specification OS Support Information Video FAQs
Settings/Management Security Enhancement Printer Scanner / Scan Key Tool Error Message on Machine's Display Error Message on Status Monitor Error Message on Computer Error Message on Mobile Device Paper Jam Paper Feed Problem Paper Loading / Handling Cannot Print (via Network) Cannot Print (via USB / Parallel) Cannot Print (via Mobile Device) Print Quality Problem Direct Print Problem General Print Problem Print from Computer (Windows) Print from Computer (Macintosh) Print from Mobile Device Print Settings / Management Tips for Printing Cannot Scan (via Network) Cannot Scan (via USB / Parallel) Cannot Scan (via Mobile Device) General Scan Problem Scan from Machine Scan from Mobile Device Scan from Computer (Windows) Scan from Computer (Macintosh) Scan Settings / Management Tips for Scanning Copy Quality Problem Copy Operation Advanced Networking Wireless Network Setting Problem Wireless Network Settings Tips for Network Settings iOS Device-related Problem Brother iPrint&Scan / Mobile Connect (iOS) AirPrint (iOS) Android™ Device-related Problem Brother iPrint&Scan / Mobile Connect (Android™) Brother Image Viewer (Android™ Device) Windows Phone Device-related Problem Brother iPrint&Scan (Windows Phone Device) Brother Web Connect Google Cloud Print™-related Problem Machine problem Machine Setup / Settings Paper Handling Video FAQs Installing Drivers / Software Updating Drivers / Software / Firmware Uninstalling Drivers / Software Driver / Software Settings Driver / Software tips Consumables Paper Cleaning Product Specification Paper Specification Windows Support Macintosh Support Setup Video
