DCP-L2540DW

FAQs & Troubleshooting

Black toner marks across the page

Check the following points to resolve the issue:

If you use label sheets for laser printers, the glue from the sheets may sometimes stick to the drum surface. Clean the drum unit.
> Click here to see how to clean the drum unit.
If you used paper that has clips or staples, the drum unit may be damaged.
If the unpacked drum unit is in direct sunlight (or room light for long periods of time), the unit may be damaged.
Clean the drum unit.
> Click here to see how to clean the drum unit.
The toner cartridge may be damaged. Replace the toner cartridge with a new toner cartridge.
> Click here to see how to replace the toner cartridge.
The drum unit may be damaged. Replace the drum unit with a new drum unit.
> Click here to see how to replace the drum unit.

Click here to view other examples of print quality issues.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

Go to the Manuals section

If you need further assistance, please contact Brother customer service:

Go to the Contact Us section

Related Models

DCP-L2520D, DCP-L2540DW, DCP-L2550DW, HL-L2320D, HL-L2360DN, HL-L2365DW, HL-L2375DW, HL-L2385DW, HL-L5000D, HL-L5100DN, HL-L6200DW, HL-L6400DW, MFC-L2700D, MFC-L2700DW, MFC-L2715DW, MFC-L2740DW, MFC-L2750DW, MFC-L5700DN, MFC-L5900DW, MFC-L6900DW

Content Feedback

To help us improve our support, please provide your feedback below.

FAQs & Troubleshooting

Black toner marks across the page

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

Content Feedback

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Support & Downloads

DCP-L2540DW

Hong Kong SAR, China(English)