Model discontinued. This page is no longer updated.

HL-7050

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 16.10.2006
  • ID: faq00000161_003

"JAM C" error appears on the LCD. What should I do?

JAM C
.

 

If a paper jam occurs at paper exit, follow these steps:

  1. Open the top cover of the printer.
  1. Slowly pull the jammed paper from the paper exit with both hands.
  1. Close the top cover of the printer.

 

 

If a paper jam occurs behind the face up output tray before the paper exits, remove the jammed paper as follows:

  1. Open the top cover of the printer.

If a duplex unit is installed on the printer, remove it from the printer. After removing the jammed paper, re-install the duplex unit onto the printer.

  1. Open the face up output tray.
  1. Slowly remove the jammed paper with both hands.
  1. Close the face up output tray.
  1. Close the top cover of the printer.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-7050, HL-7050N

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