The printer driver installation using a USB cable does not complete or the printer is listed as an unspecified device.

Update the firmware to the latest version referring to "How do I update the printer's firmware?", and then try to install the printer driver again.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

VC-500W

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