FAQs & Troubleshooting
I'm using the Simple Network Configuration capabilities of Apple® Mac OS® X. I can print from a Macintosh®, but not from a Windows® PC.
To resolve this, you must configure the printer IP address to match the IP address numbering scheme of your Windows® network. You can then rediscover the printer from your Mac OS® X.
When you use the Simple Network Configuration capabilities of Mac OS® X, it is possible that the printer is using an IP address that is not compatible with the IP addresses you are using on your Windows® computers.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
DCP-110C, DCP-310CN, DCP-315CN, DCP-340CW, DCP-365CN, DCP-375CW, DCP-377CW, DCP-395CN, DCP-540CN, DCP-560CN, DCP-585CW, DCP-6690CW, DCP-7010, DCP-7025, DCP-750CW, DCP-770CW, DCP-8020, DCP-8025D, DCP-8040, DCP-8045D, DCP-8060, DCP-8065DN, DCP-8085DN, DCP-8110DN, DCP-8250DN, DCP-9010CN, DCP-9040CN, DCP-9042CDN, DCP-9045CDN, DCP-J140W, DCP-J315W, DCP-J4110DW, DCP-J515W, DCP-J525W, DCP-J715W, DCP-J725DW, DCP-J925DW, FAX-1940CN, HL-2700CN, HL-5070N, HL-5170DN, HL-6050DN, HL-8050N, HL-S7000DN, MFC-210C, MFC-255CW, MFC-295CN, MFC-3240C, MFC-3320CN, MFC-3340CN, MFC-3820CN, MFC-410CN, MFC-425CN, MFC-440CN, MFC-465CN, MFC-490CW, MFC-5440CN, MFC-5460CN, MFC-5490CN, MFC-5840CN, MFC-5860CN, MFC-5890CN, MFC-5895CW, MFC-620CN, MFC-640CW, MFC-6490CW, MFC-660CN, MFC-680CN, MFC-6890CDW, MFC-7225N, MFC-7420, MFC-7820N, MFC-790CW, MFC-795CW, MFC-820CW, MFC-8220, MFC-8370DN, MFC-8380DN, MFC-8420, MFC-8440, MFC-845CW, MFC-8460N, MFC-8510DN, MFC-8520DN, MFC-8820D, MFC-8840D, MFC-8840DN, MFC-885CW, MFC-8860DN, MFC-8870DW, MFC-8880DN, MFC-8890DW, MFC-8950DW, MFC-8950DWT, MFC-9120CN, MFC-9320CW, MFC-9420CN, MFC-9440CN, MFC-9450CDN, MFC-9840CDW, MFC-990CW, MFC-J265W, MFC-J415W, MFC-J430W, MFC-J4410DW, MFC-J4510DW, MFC-J4610DW, MFC-J4710DW, MFC-J5910DW, MFC-J615W, MFC-J625DW, MFC-J6510DW, MFC-J6710DW, MFC-J6910DW, MFC-J825DW, NC-6100h, NC-7100w, NC-9100h