MFC-J985DW
 |
FAQs & Troubleshooting |
How to identify your Operating System (OS).
It is important to use the correct drivers/utilities which are compatible with the operating system (OS) you are using. Follow the steps below to check the operating system (OS) you are using.
(Windows PC)
The latest drivers/utilities compatible with Windows are available in the Downloads section. Follow the steps below to check the operating system (OS), and go to the Downloads section.
Check the version of Windows
-
Hold down the
(Windows) key on the keyboard and type R key. Or click Start => Run. -
Type "winver" in the empty field. Then, click OK.
-
Check the version of Windows. That is the operating system (OS) you are using.
The screen may differ for each operating system you are using. These are some screen examples.
Check the system type of Windows, 32-bit or 64-bit
The following are the instructions to check the system type of Windows, 32-bit or 64-bit.
-
Click
(Start) => Settings. - Click System.
-
Click About.
-
Check the System type. The version displayed is your system type.
-
Click
(Start) => 
(Settings). - Click System.
-
Click About and check the System type. The version displayed is your system type.
-
On the Desktop screen, move your cursor to the upper or lower right corner of your Desktop screen. The menu bar will appear.
NOTE: If the Start screen is already on your computer screen, click the Desktop tile on the Start screen. -
Click Settings.
-
Click PC info.
-
The System screen will appear, check the System type. The version displayed is your system type.
-
Click
or Start on the left corner of the screen. Right-click Computer or My Computer and choose Properties.
NOTE: The screen may differ for the operating system being used.
-
Check System type or System. The version displayed is your system type.
The screen may differ for the operating system you are using. This is one example.
(Mac)
The latest drivers/utilities compatible with Mac are available in the Downloads section. Follow the steps below to check the operating system (OS), and go to the Downloads section.
-
Choose About This Mac from the Apple menu.
-
The window that opens might look different from the example shown here, but it always includes the macOS name and version number.
Related Models
ADS-1100W, ADS-1600W, ADS-2100, ADS-2100e, ADS-2400N, ADS-2600W, ADS-2600We, ADS-2800W, ADS-3000N, ADS-3600W, DCP-110C, DCP-115C, DCP-117C, DCP-120C, DCP-130C, DCP-135C, DCP-145C, DCP-150C, DCP-1510, DCP-1512, DCP-1610W, DCP-1612W, DCP-163C, DCP-165C, DCP-167C, DCP-195C, DCP-197C, DCP-310CN, DCP-315CN, DCP-330C, DCP-340CW, DCP-350C, DCP-357C, DCP-365CN, DCP-375CW, DCP-377CW, DCP-385C, DCP-395CN, DCP-4020C, DCP-540CN, DCP-560CN, DCP-585CW, DCP-6690CW, DCP-7010, DCP-7010L, DCP-7025, DCP-7030, DCP-7045N, DCP-7055, DCP-7055W, DCP-7060D, DCP-7065DN, DCP-7070DW, DCP-750CW, DCP-770CW, DCP-8020, DCP-8025D, DCP-8040, DCP-8045D, DCP-8060, DCP-8065DN, DCP-8070D, DCP-8085DN, DCP-8110DN, DCP-8250DN, DCP-9010CN, DCP-9015CDW, DCP-9020CDW, DCP-9040CN, DCP-9042CDN, DCP-9045CDN, DCP-9055CDN, DCP-9270CDN, DCP-J125, DCP-J132W, DCP-J140W, DCP-J152W, DCP-J315W, DCP-J4110DW, DCP-J4120DW, DCP-J515W, DCP-J525W, DCP-J552DW, DCP-J562DW, DCP-J715W, DCP-J725DW, DCP-J752DW, DCP-J785DW, DCP-J925DW, DCP-L2500D, DCP-L2520DW, DCP-L2540DN, DCP-L8400CDN, DCP-L8450CDW, DS-600, DS-620, DS-700D, DS-720D, DS-820W, DS-920DW, FAX-1360, FAX-1460, FAX-1560, FAX-1820C, FAX-1840C, FAX-1940CN, FAX-2440C, FAX-2920, FAX-2940, FAX-8070P, FAX-8360P, FAX-T104, FAX-T106, FAX-T94, FAX-T96, FAX-T98, HL-1030, HL-1110, HL-1112, HL-1210W, HL-1212W, HL-1230, HL-1240, HL-1250, HL-1270N, HL-1430, HL-1440, HL-1450, HL-1470N, HL-1650, HL-1670N, HL-1850, HL-1870N, HL-2030, HL-2035, HL-2040, HL-2070N, HL-2130, HL-2132, HL-2135W, HL-2140, HL-2150N, HL-2170W, HL-2240, HL-2240D, HL-2250DN, HL-2270DW, HL-2460, HL-2600CN, HL-2700CN, HL-3040CN, HL-3070CW, HL-3140CW, HL-3150CDW, HL-3170CDW, HL-3260N, HL-3450CN, HL-4000CN, HL-4040CN, HL-4050CDN, HL-4070CDW, HL-4140CN, HL-4150CDN, HL-4200CN, HL-4570CDW, HL-4570CDWT, HL-5030, HL-5040, HL-5050, HL-5070N, HL-5130, HL-5140, HL-5150D, HL-5170DN, HL-5240, HL-5240L, HL-5250DN, HL-5270DN, HL-5280DW, HL-5340D, HL-5350DN, HL-5370DW, HL-5380DN, HL-5440D, HL-5450DN, HL-5450DNT, HL-5470DW, HL-6050DN, HL-6180DW, HL-6180DWT, HL-7050N, HL-8050N, HL-L2300D, HL-L2340DW, HL-L2360DN, HL-L2365DW, HL-L8250CDN, HL-L8350CDW, HL-L9200CDWT, HL-L9300CDW(TT), HL-S7000DN, MFC-1810, MFC-1910W, MFC-210C, MFC-215C, MFC-235C, MFC-240C, MFC-250C, MFC-255CW, MFC-260C, MFC-290C, MFC-295CN, MFC-297C, MFC-3220C, MFC-3240C, MFC-3320CN, MFC-3340CN, MFC-3360C, MFC-3420C, MFC-3820CN, MFC-410CN, MFC-425CN, MFC-440CN, MFC-465CN, MFC-4820C, MFC-490CW, MFC-5440CN, MFC-5460CN, MFC-5490CN, MFC-580, MFC-5840CN, MFC-5860CN, MFC-5890CN, MFC-5895CW, MFC-590, MFC-620CN, MFC-640CW, MFC-6490CW, MFC-660CN, MFC-680CN, MFC-6890CDW, MFC-7225N, MFC-7320, MFC-7360N, MFC-7420, MFC-7440N, MFC-7460DN, MFC-7820N, MFC-7840W, MFC-7860DW, MFC-790CW, MFC-795CW, MFC-820CW, MFC-8220, MFC-8370DN, MFC-8380DN, MFC-8420, MFC-8440, MFC-845CW, MFC-8460N, MFC-8510DN, MFC-8520DN, MFC-8820D, MFC-8840D, MFC-8840DN, MFC-885CW, MFC-8860DN, MFC-8870DW, MFC-8880DN, MFC-8890DW, MFC-890, MFC-8950DW, MFC-8950DWT, MFC-9030, MFC-9070, MFC-9120CN, MFC-9140CDN, MFC-9160, MFC-9180, MFC-9320CW, MFC-9330CDW, MFC-9340CDW, MFC-9420CN, MFC-9440CN, MFC-9450CDN, MFC-9460CDN, MFC-9465CDN, MFC-9660, MFC-9760, MFC-9840CDW, MFC-9880, MFC-990CW, MFC-9970CDW, MFC-J265W, MFC-J410, MFC-J415W, MFC-J430W, MFC-J4410DW, MFC-J4420DW, MFC-J4510DW, MFC-J4610DW, MFC-J4620DW, MFC-J4625DW, MFC-J470DW, MFC-J4710DW, MFC-J480DW, MFC-J5320DW, MFC-J5620DW, MFC-J5625DW, MFC-J5720DW, MFC-J5910DW, MFC-J5920DW, MFC-J615W, MFC-J625DW, MFC-J650DW, MFC-J6510DW, MFC-J6520DW, MFC-J6710DW, MFC-J6720DW, MFC-J680DW, MFC-J6910DW, MFC-J6920DW, MFC-J6925DW, MFC-J825DW, MFC-J870DW, MFC-J880DW, MFC-J985DW, MFC-L2700DN, MFC-L2700DW, MFC-L2720DW, MFC-L2740DW, MFC-L8650CDW, MFC-L8850CDW, MFC-L9550CDW(T), NC-2010p, NC-2100p, NC-4100h, NC-6100h, NC-7100w, NC-8100h, NC-9100h, PDS-5000, PDS-5000F, PDS-6000, PDS-6000F
