When printing photos, the following factors can affect the print quality:

• The brand of paper
• Mixed colours
• Use of generic ink supplies
• Driver settings
• Incorrect paper drying

To enhance the photo print quality, do the following:

1. Checking the print quality

1. Print a Print Quality Check Sheet:

    

   1. Press  (Ink).
      
      You can also press  (Settings) and Ink.
       
   2. Press Test Print.
   3. Press Print Quality.
   4. Press OK. The machine begins printing the Print Quality Check Sheet.
2. Compare the print quality of the Check Sheet you have just printed with the examples listed below:
   
   (A) Mixed colours
    
   

    

   (B) Missing colours
    
   

    

   (C) Normal
    
   

    

3. If your Check Sheet is normal, go to STEP B.
   If your Check Sheet has mixed or missing colours, clean the print head. Click here to see how to improve poor print quality.
    

   Cleaning should be repeated up to 5 times.

   
   If there still is a print quality issue, even though the Check Sheet appears fine, go to 2.

2. Colour Enhancement

• For PC printing
• For photo printing from a memory card or USB flash memory drive

For PC printing
Depending on the current settings in the printer driver, you can make changes to the settings to improve print quality:

Windows

1. Open Printing Preferences. (Click here to see how to open Printing Preferences.)
    
2. Open the Basic tab and adjust the following settings as necessary:
    
   

    

   • Media Type: To achieve the best print results, the media being printed on should be selected in the driver. The machine changes the way it prints depending on the selected media type.
   • Print Quality: The quality selection lets you choose the print resolution. As print quality and speed are related, the higher the quality, the longer it will take to print the document. The available quality selections will vary depending on the media type you choose.
   • Colour Mode: Colour is adjusted to get the closest colour match with the computer monitor.
     • Natural: Use for photographic images. The colour is adjusted to print more natural colours.
     • Vivid: Use for business graphics such as charts, graphics and text. The colour is adjusted to print more vivid colours.
3. Click Apply.
4. Click the Advanced tab.
5. Click Colour Settings.
    
   

    

6. Select Colour Enhancement (True2Life®), and then adjust the colour settings.
   This feature analyses your image to improve its sharpness, white balance, and colour density. This process may take several minutes depending on the size of the image and the specifications of your computer. With this option you can manually adjust the following settings:
    
   

    

   • Colour Density: Adjusts the total amount of colour in the image. You can increase or decrease the amount of colour in an image to improve a washed out or faint picture.
   • White Balance: Adjusts the hue of the white areas of an image. Lighting, camera settings, and other influences will affect the appearance of white. The white areas of a picture may be slightly pink, yellow, or some other colour. By adjusting the white balance you can adjust those white areas.
   • Brightness: Adjusts the brightness of the whole image. To lighten or darken the image, move the scroll bar to the right or left.
   • Contrast: Adjusts the contrast of an image. This will make darker areas darker and lighter areas lighter. Increase the contrast when you want an image to be clearer. Decrease the contrast when you want an image to be more subdued.
   • Red: Increases the intensity of Red in the image to make the image redder.
   • Green: Increases the intensity of Green in the image to make the image greener.
   • Blue: Increases the intensity of Blue in the image to make the image bluer.
7. Click OK to close the windows.

Macintosh

1. Open the Print dialog box. (Click here to see how to open the Print dialog box.)
2. Select Colour Settings in the Print dialog box.
    
   

    

3. Click Advanced Colour Settings.
4. Select Colour Enhancement and then adjust the colour settings.
    
   

For Photo printing from a memory card or USB Flash memory drive

1. Open the media slot cover.
2. Insert the memory card or USB Flash memory drive into the correct slot.
3. Press Photo.
4. Swipe Left or Right to display View Photos.
5. Press View Photos.
6. Press OK.
7. Swipe Left or Right, or press the Left or Right arrow to browse the photos. When the photo you want is displayed, press it, and then press OK.
8. Press OK.
9. Press Print Settings.
10. Swipe Up or Down, or press the Up or Down arrow to display Colour Enhance.
11. Press Colour Enhance.
12. Press Colour Enhance and then press On.
13. Press White Balance, Sharpness or Colour Density.
14. Press the Left or Right arrow to adjust the degree of the setting. Press OK.
15. If you want to customise another colour enhancement, repeat steps 13 and 14.
     
16. Press  (Back).
     
17. Press  (Back) or OK.
     
18. Press Start to print.