MFC-J470DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Black ink is still wet after printing on glossy paper from my computer

When printing on glossy paper, make sure you select Photo Paper (Brother BP71 Photo Paper/ Brother BP61 Photo Paper/ Other Photo Paper) as the Media Type in the printer driver:

 

NOTE: The screens on your computer may vary depending on your operating system.

 

Windows

  1. Click Start Control Panel Hardware and Sound > Devices and Printers
  2. Right-click your printer icon and select Printing Preferences...
  3. In the Basic tab, select Photo Paper (Brother BP71 Photo Paper/ Brother BP61 Photo Paper/ Other Photo Paper) for the Media Type.
  4. Click OK..


 

 

Mac

 

  1. Click File > Print.
  2. Click the disclosure triangle next to the Printer pop-up menu.
     
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    image

     

     

  3. Select Print Settings in the Print dialog box.
     
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  4. Click the Media Type pop-up menu.
  5. Select Photo Paper (Brother BP71 Photo Paper/ Brother BP61 Photo Paper/ Other Photo Paper).

 

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If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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