Model discontinued. This page is no longer updated.

MFC-9760

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 07/04/2006
  • ID: faq00000210_007

I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.


  1. Try cleaning the corona wire on the drum unit. 
  2. If after cleaning the corona wire you still have problems, try the following:
    Remove the drum unit from the machine and shake it gently, then re-install the drum unit.

Brother strongly recommends that you do not refill the toner cartridge provided with your Printer/ FAX/ MFC. We also strongly recommend that you continue to use only Genuine Brother Brand replacement toner cartridges. Printing with any 3rd party consumable may reduce not only the print quality but also the quality and life of the machine.  If damage is caused to the drum unit or other parts of the machine as a result of using non Brother branded products any repairs required as a result may not be covered by the warranty.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-9760, MFC-9880

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