MFC-8870DW

FAQs & Troubleshooting

FAQs & Troubleshooting

I want to use a name from my Windows® NT4/2000/XP address book to send a FAX. The address book is stored on a network share and when I try to access the address book it will not open.

It is not possible for Windows® NT, 2000 and XP users to use the address book on a network. Please relocate the address book file to your local HDD.


  • To send a PC-FAX, you need to log on with administrator rights.
  • Windows® NT doesn't support the USB interface.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-8040, DCP-8045D, MFC-580, MFC-590, MFC-7225N, MFC-7420, MFC-7820N, MFC-8220, MFC-8420, MFC-8440, MFC-8460N, MFC-8820D, MFC-8840D, MFC-8840DN, MFC-8860DN, MFC-8870DW, MFC-890, MFC-9030, MFC-9070, MFC-9180, MFC-9420CN, MFC-9660, MFC-9880

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