MFC-8870DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Windows 7 Support Information

The drivers and utilities on the CD-ROM for Windows Vista or earlier bundled with your Brother machine are NOT compatible with Windows 7. Please review the information below about drivers and utilities for Windows 7.
 

Printer Driver

Compatible Brother original drivers for Windows 7 are available in the Downloads section. Click the link below for the version of Windows 7 you are using to go to the Downloads section:
- Download for Windows 7 32-bit
- Download for Windows 7 64-bit

Hint:

We recommend you install the Full Driver & Software Package.

Scanner Driver *1
(TWAIN Driver)
BRAdmin Professional *2 The latest utilities are available in the Downloads section. Click the link below for the version of Windows 7 you are using to go to the Downloads section:
- Download for Windows 7 32-bit
- Download for Windows 7 64-bit
Web BRAdmin *2
ControlCenter *2 The Full Driver & Software Package contains these utilities. The latest Full Driver & Software Package is available in the Downloads section. Click the link below for the version of Windows 7 you are using to go to the Downloads section:
- Download for Windows 7 32-bit
- Download for Windows 7 64-bit
Status Monitor *2
PC-FAX Software *2
Remote Setup Software *2
PaperPort™/
Presto!® PageManager®
Not available, therefore the Scan to OCR function, which works with PaperPort™ or Presto!® PageManager®, does not operate.

Note:
*1: Available only for Brother machines with scanner function.
*2: The availability of the utilities varies depending on your Brother machine.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-315CN, DCP-340CW, DCP-540CN, DCP-7010, DCP-7010L, DCP-7025, DCP-750CW, DCP-8060, DCP-8065DN, MFC-425CN, MFC-440CN, MFC-5460CN, MFC-5860CN, MFC-640CW, MFC-660CN, MFC-7225N, MFC-7420, MFC-7820N, MFC-820CW, MFC-8220, MFC-845CW, MFC-8460N, MFC-8860DN, MFC-8870DW, MFC-9420CN

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.