MFC-410CN

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 20/02/2006
  • ID: faq00000709_000

The message "No Device" appears when starting the "Status Monitor".

To resolve this issue, please download and use the patch tool following the instructions below.


  1. Create a "New Folder" on your desktop
  2. Click here to start downloading the patch file.
  3. Save the file to the "New Folder" on your desktop.
  4. Windows® 98/ 98SE/ Me/ 2000 users:
    Click START -> SETTINGS -> PRINTERS.
    Windows® XP users:
    Click START -> PRINTERS AND FAXES.
  5. Right click the Printer icon of your model name and select Properties.
  6. Click the General tab.
  7. Verify there is text in the "Comment" field. If the field is empty type in your printer name for example: MFC420CN

*For Windows® 2000/ XP users:
  1. Press the Ctrl, Alt and Del keys on the keyboard simultaneously. Click on Task Manager.
  2. Click on the Processes tab. Click on Image Name.
  3. Search for the following processes listed under "Image Name": "Brmfcmon.exe" and/or "Brmfcwnd.exe"
  4. If the processes are listed close "Task Manager" and restart your computer, 
  5. If the processes are not listed close "Task Manager".
  6. On your  Desktop, double click the "New Folder"  and locate the file named brlm.EXE and extract it.
  7. A message stating that the process was successful should appear, click OK
  8. The issue should be resolved

*For Windows® 98/ 98SE/ Me users:

  1. Press Ctrl, Alt and Del keys on the keyboard simultaneously to open "Close Program" menu.
  2. Make sure that "Brmfcmon.exe" and/or "Brmfcwnd.exe" files is listed on this screen.
  3. If the processes are listed click Cancel to exit and restart your computer, 
  4. If the processes are not listed click Cancel to exit.
  5. On your Desktop, double click the "New Folder" and locate the file named brlm.EXE and extract it
  6. A message that the process was successful will appear. Click OK.
  7. The issue should be resolved.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-110C, DCP-310CN, FAX-1840C, FAX-1940CN, FAX-2440C, MFC-210C, MFC-3240C, MFC-3340CN, MFC-410CN, MFC-5440CN, MFC-5840CN, MFC-620CN

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.

Submit