FAQs & Troubleshooting

FAQs & Troubleshooting




Check the following points to resolve the issue:

  1. Make sure the back cover is closed correctly.
  2. Make sure the two gray levers inside the back cover are in the up position.
  3. Make sure the media type setting in the driver matches the type of paper you are using.


If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-L8400CDN, DCP-L8450CDW, HL-L8250CDN, HL-L8350CDW, HL-L9200CDWT, HL-L9300CDW(TT), MFC-L8650CDW, MFC-L8850CDW, MFC-L9550CDW(T)

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