Model discontinued. This page is no longer updated.

HL-5170DN

FAQs & Troubleshooting

Output sheets are completely black.

Please check the following points:

You may clear the problem by cleaning the primary corona wire inside the drum unit by sliding the blue tab. Make sure you return the blue tab to the Home position. To see how to clean the corona wire of the drum unit, click here.
The drum unit may be damaged. Put in a new drum unit. To see how to replace the drum unit, click here.

Related FAQs

Printouts have a grey background.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

Go to the Manuals section

If you need further assistance, please contact Brother customer service:

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Related Models

HL-5130, HL-5140, HL-5150D, HL-5170DN

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HL-5170DN

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