Model discontinued. This page is no longer updated.

HL-5030

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 20/02/2006
  • ID: faq00000560_001

The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). 

  • This issue is caused because Windows® XP SP2 does not support the file type of the "ReadMe" file (WRI) provided with the software.

 

  • To view the "ReadMe" file, use Word or Word viewer 97.

If your question was not answered, have you checked other FAQs?

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If you need further assistance, please contact Brother customer service:

Related Models

HL-1030, HL-1230, HL-1240, HL-1250, HL-1270N, HL-1430, HL-1440, HL-1450, HL-1470N, HL-1650, HL-1670N, HL-1850, HL-1870N, HL-2460, HL-2600CN, HL-2700CN, HL-3260N, HL-3450CN, HL-4000CN, HL-4200CN, HL-5030, HL-5040, HL-5050, HL-5070N, HL-5130, HL-5140, HL-5150D, HL-5170DN, HL-6050DN, HL-7050N, HL-8050N

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