Model discontinued. This page is no longer updated.


FAQs & Troubleshooting

FAQs & Troubleshooting

Why is the Status light (led) red and the Paper light (led) flashing?

This indicates the printer has a paper jam, is out of paper, or the paper was mis-fed.  Clear the paper jam or remove the paper from the paper tray and replace paper in tray.
Click here to refer to how to clear the jam.

If the printer does not automatically resume printing, press the Go button.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-5030, HL-5040, HL-5050, HL-5070N

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