Innov-is NV870SE

FAQs & Troubleshooting

FAQs & Troubleshooting

How do I attach or remove the Embroidery Unit?

 

Attaching the Embroidery unit

  • Do not move the machine with the embroidery unit attached. The embroidery unit could fall off and cause injury.
  • Keep your hands and foreign objects away from the embroidery carriage and frame when the machine is embroidering. Otherwise, injury may result.
  • To avoid distorting your embroidery design, do not touch the embroidery carriage and frame when the machine is embroidering.
  • Do not touch the connector in the embroidery unit connector slot. The connector could be damaged, and it may cause malfunctions.
  • Do not lift up on the embroidery carriage, and do not forcefully move it. It may cause malfunctions.
    image

image

 

 

  1. Turn the main power to OFF.

     

    Before attaching the embroidery unit, be sure to turn off the machine. Otherwise, injuries may occur if one of the operation buttons is accidentally pressed and the machine starts sewing.

     

  2. Slide the tab on the cover of the connection port in the direction of the arrow to open the cover.

    image

     

    Be sure to close the cover of the connection port when the embroidery unit is not being used.

     

  3. Insert the embroidery unit connector into the connection port, and then lightly push in the embroidery unit until it snaps into place.
    image (1) Connection port

    (2) Embroidery unit connector

    • Make sure that there is no gap between the embroidery unit and the machine, otherwise the embroidery pattern may not be sewn correctly. Be sure to fully insert the connector into the connection port.
    • Do not push on the carriage when attaching the embroidery unit to the machine, otherwise damage to the embroidery unit may result.
  4. Turn on the machine.

    A message appears in the screen.

     

  5. Be sure that no objects or hands are near the embroidery unit and press "OK".

     

    image

    The carriage moves to its initial position.

    image (1) Carriage

     

    • If the machine was not initialized correctly, the initial screen may not appear. This is not a sign of a malfunction. If this occurs, turn the machine off, then on again.
    • A confirmation message to lower the frame-securing lever after the carriage moves to its initial position is displayed. Continue with pattern selection and remember to lower the frame-securing lever when the embroidery frame is attached.

     

    The screen for selecting the embroidery pattern type is displayed.

    image

     

 

Removing the Embroidery Unit

 

  1. Remove the embroidery frame.

    For details on removing the embroidery frame, refer to How do I attach or remove the embroidery frame?
     

  2. Press image , and then press "OK" .

     

    image
    The embroidery carriage moves into a position where it can be stored.

     

  3. Turn off the machine.

    Always turn off the machine before removing the embroidery unit. It may cause malfunctions if removed when the machine is turned on.

     

  4. Hold the release button on the bottom left of the embroidery unit, and slowly pull the embroidery unit to the left.
    image (1) Release button

    Do not carry the embroidery unit by holding the release button compartment.

    image

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

Innov-is NV800E, Innov-is NV870SE, Innov-is NV880E

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