Model discontinued. This page is no longer updated.

The printed label contains blank horizontal lines.

A horizontal line can be a result of some dust or dirt collecting on the surface of the print head. This can be corrected by cleaning.

To clean the machine:

  1. Press Power key to turn off the printer.
  2. Disconnect the AC adapter.
  3. Open the back cover.
  4. Remove the tape cassette and the batteries.
  5. Gently wipe the print head up and down using a dry cotton swab.
    Wiping print head

    To avoid injuries, do not touch the blade of the cutter unit or any metal parts near the print head.

    The print head can be cleaned more easily with the optional print head cleaning cassette (TZ-CL3).

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

GL100, PT-1000, PT-900

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