Please check the following points to solve the problem:
Make sure that you use paper that meets our specifications. Rough-surfaced paper may cause the problem.
Please refer to the FAQs "What kind of paper can I use?" and "What is the recommended paper?"
Clean the corona wire and the drum unit.
Please refer to the FAQs "Clean the corona wire." and "Clean the drum unit."
The drum unit may be damaged.
Put in a new drum unit. Please refer to the FAQ "REPLACE DRUM".
- The fuser unit may be contaminated. Please contact Brother Customer Service from "Contact Us"
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