FAX-2940

FAQs & Troubleshooting

FAQs & Troubleshooting

White lines across the page

Print Quality Problem - White lines across the page

 

Please check the following points to solve the problem:

  • Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print media can cause problems.
    Please refer to the FAQs "What kind of paper can I use?" and "What is the recommended paper?"
     
  • Make sure that you choose the appropriate media type in the printer driver or in the machine's Media (Paper) Type menu (only if printing from PC is available.).
     
  • Make sure that the scanner is not blocked by a torn piece of paper stuck inside the machine.
     
  • The problem may disappear by itself. Print multiple pages to clear this problem, especially if the machine has not been used for a long time.
     
  • The drum unit may be damaged. Put in a new drum unit.
    Please refer to the FAQ "Replace Drum".

 

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-7055, DCP-7055W, DCP-7060D, DCP-7065DN, DCP-7070DW, DCP-8110DN, DCP-8250DN, FAX-2840, FAX-2940, HL-5440D, HL-5450DN, HL-5450DNT, HL-5470DW, HL-6180DW, HL-6180DWT, MFC-7360N, MFC-7460DN, MFC-7860DW, MFC-8510DN, MFC-8520DN, MFC-8950DW, MFC-8950DWT

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: €Are there any comments you would like to add?

Please note this form is used for feedback only.