FAX-2940

FAQs & Troubleshooting

FAQs & Troubleshooting

Scan a document in Windows 8 or later.

You can scan a document using one of the following methods:

 

  1. ControlCenter4
  2. Windows Fax and Scan
  3. Paint

 

Method 1: ControlCenter4

ControlCenter4 is Brother original software that gives you quick and easy access to many functions of your Brother machines such as Scan, Photo Print and PC-FAX directly from your computer screen, and lets you configure your machine's settings easily. Please note that not all Brother machines support the Photo Print function or PC-FAX function.

Click here to see how to scan a document and save the scanned image using ControlCenter4.

 

 

Method 2: Windows Fax and Scan

 

 

  1. Load your document onto your Brother machine.
  2. (Windows 8)
    On the Start screen, click DownArrow.

    StartScreen_DownArrow

    If DownArrow is not on the Start screen, right click somewhere on an empty spot (1), and then click All Apps from the bar (2).
    start screen

    (Windows 10)
    Click Start -> (All apps ->) Windows Accessories.

     

  3. Click Windows Fax and Scan.
  4. Click New Scan.

    New Scan
  5. If you have multiple imaging devices installed on your computer, choose your scanner and click OK.

    choose scanner
  6. Set scanning options, and then click Scan.

    scanning option
  7. The scanned image will be displayed.

    scan image
     

 

 

Method 3: Paint

 

 

  1. Load your document onto your Brother machine.
  2. (Windows 8)
    On the Start screen, click DownArrow.

    StartScreen_DownArrow

    If DownArrow is not on the Start screen, right click somewhere on an empty spot (1), and then click All Apps from the bar (2).

    start screen

    (Windows 10)
    Click Start -> (All apps ->) Windows Accessories.

     

  3. Click Paint.
  4. Click File, and then click From scanner or camera.

    paint file
  5. If you have multiple imaging devices installed on your computer, choose your scanner and click OK.

    choose scanner
  6. Set scanning options, and then click Scan.

    scanning option
  7. The scanned image will be displayed.

    scan image
     

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-1510, DCP-1512, DCP-7055, DCP-7055W, DCP-7060D, DCP-7065DN, DCP-7070DW, DCP-8110DN, DCP-8250DN, DCP-9055CDN, DCP-9270CDN, DCP-J140W, DCP-J4110DW, DCP-J525W, DCP-J725DW, DCP-J925DW, FAX-2940, MFC-1810, MFC-7360N, MFC-7460DN, MFC-7860DW, MFC-8510DN, MFC-8520DN, MFC-8950DW, MFC-8950DWT, MFC-9460CDN, MFC-9465CDN, MFC-9970CDW, MFC-J430W, MFC-J4410DW, MFC-J4510DW, MFC-J4610DW, MFC-J4710DW, MFC-J5910DW, MFC-J625DW, MFC-J6510DW, MFC-J6710DW, MFC-J6910DW, MFC-J825DW

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