FAQs & Troubleshooting

FAQs & Troubleshooting

What is the "Station ID" and how do I set it?

The Station ID is for identification purposes.Your name and fax number will be printed as the header of every fax sent. To enter your "Station ID", follow the steps listed below:


  1. Press the Menu key.

  2. Press the up or down arrow key to select Initial Setup and press OK.

  3. Press the up or down arrow key to select STATION ID  and press OK.


    If the Station ID has already been programmed, the LCD will ask you to press 1 to make a change or 2 to exit without changing.

  4. Enter your fax number (up to 20 digits) and press OK.

  5. Enter your telephone number (up to 20 digits) and press OK.

  6. Use the dial pad to enter your name (up to 20 characters) and press OK.


    • The numbers 2 through 9 have letters listed above the keys. If you press the key once, you choose the first letter, twice you choose the 2nd letter, 3 times the 3rd letter and, for the numbers 7 and 9 key, 4 times the 4th letter.
    • If you need to enter a character that is on the same key as the previous character, press the right arrow key to advance to the next space.
    • If you entered a letter incorrectly and want to change it, press the left arrow key to move the cursor under the incorrect letter, press Clear/Back.
    • To enter a special character, press the *, #, or 0 and press the left or right arrow key to move the cursor under the special character or symbol you want. Then, press OK to select it. The symbol will appear on the display screen. These special characters and symbols are available for text only, not for phone numbers.

  7. Press Stop/Exit.


If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-1510, DCP-1512, FAX-2840, FAX-2940, MFC-1810, MFC-1910W, MFC-7320, MFC-7360N, MFC-7440N, MFC-7460DN, MFC-7840W, MFC-7860DW, MFC-8370DN, MFC-8380DN, MFC-8460N, MFC-8510DN, MFC-8520DN, MFC-8860DN, MFC-8870DW, MFC-8880DN, MFC-8890DW, MFC-9120CN, MFC-9320CW, MFC-9440CN, MFC-9450CDN, MFC-9460CDN, MFC-9465CDN, MFC-9840CDW

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