DCP-L8400CDN
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FAQs & Troubleshooting |
The colour of your printouts is not what you expected
Check the following points to resolve the issue:
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To improve the colour density, calibrate the colours using first the Touchscreen/Control Panel and then the printer driver.
Click here to see the details of how to carry out calibration. -
To adjust the print position of colours for sharper edges, perform the colour registration using the Touchscreen/Control Panel.
Click here to see how to perform the colour registration. - Make sure Toner Save mode is off in the Touchscreen/Control Panel or the printer driver.
- If the print quality is poor, clear the Improve Grey Colour check box in the printer driver.
- If the print quality of the black portion is not what you expected, choose the Enhance Black Printing check box in the printer driver.
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Identify the colour causing the problem and put in a new toner cartridge.
To identify the colour of the toner cartridge and replace toner cartridge, follow the steps below:- Click here to print the chart. [345KB/ PDF]
- Compare your printed document with the printed chart to identify the colour causing the problem.
- Replace the toner cartridge of the colour. Click here to see the details of how to replace the toner cartridge.
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Install a new drum unit. Click here to see the details of how to replace the drum unit.
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