DCP-J315W
FAQs & Troubleshooting |
I cannot install the printer driver or print in Windows 11.
If the Windows protected print mode is enabled, follow the steps below to turn it off.*
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Click > [Settings] > [Bluetooth & devices] > [Printers & scanners].
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Scroll down to "Printer preferences" and click [Turn off] under "Windows protected print mode".
If you see the [Set up] button instead of the [Turn off] button, Windows protected print mode is already off.
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When this pop-up window appears, click "Yes".
- Close the [Settings] window and try to install the printer driver again.
Windows protected print mode prevents third-party printer drivers from interacting with the Windows operating system on your computer. If you turn the mode off, you can install (and reinstall) Brother printer drivers. However, other third-party printer drivers can also be installed and interact with the Windows operating system, so care should be taken when turning the mode off.
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DCP-145C, DCP-163C, DCP-165C, DCP-167C, DCP-195C, DCP-197C, DCP-365CN, DCP-375CW, DCP-385C, DCP-395CN, DCP-585CW, DCP-6690CW, DCP-J1050DW, DCP-J1100DW, DCP-J1140DW, DCP-J1200W(E), DCP-J125, DCP-J132W, DCP-J140W, DCP-J152W, DCP-J1800DW, DCP-J315W, DCP-J4110DW, DCP-J4120DW, DCP-J515W, DCP-J525W, DCP-J552DW, DCP-J562DW, DCP-J572DW, DCP-J715W, DCP-J725DW, DCP-J752DW, DCP-J772DW, DCP-J774DW, DCP-J785DW, DCP-J925DW, HL-J6000DW, HL-J6100DW, HL-JF1, HL-S7000DN, MFC-250C, MFC-255CW, MFC-290C, MFC-295CN, MFC-297C, MFC-490CW, MFC-5490CN, MFC-5890CN, MFC-5895CW, MFC-6490CW, MFC-6890CDW, MFC-790CW, MFC-795CW, MFC-990CW, MFC-J1010DW, MFC-J1300DW, MFC-J265W, MFC-J410, MFC-J415W, MFC-J430W, MFC-J4335DW(XL), MFC-J4340DW(E), MFC-J4410DW, MFC-J4420DW, MFC-J4510DW, MFC-J4535DWXL, MFC-J4540DW(XL), MFC-J4610DW, MFC-J4620DW, MFC-J4625DW, MFC-J470DW, MFC-J4710DW, MFC-J480DW, MFC-J491DW, MFC-J497DW, MFC-J5320DW, MFC-J5330DW, MFC-J5335DW, MFC-J5340DW(E), MFC-J5345DW, MFC-J5625DW, MFC-J5720DW, MFC-J5730DW, MFC-J5740DW, MFC-J5910DW, MFC-J5920DW, MFC-J5930DW, MFC-J5945DW, MFC-J5955DW, MFC-J615W, MFC-J625DW, MFC-J650DW, MFC-J6510DW, MFC-J6520DW, MFC-J6530DW, MFC-J6540DW(E), MFC-J6710DW, MFC-J6720DW, MFC-J680DW, MFC-J6910DW, MFC-J6920DW, MFC-J6925DW, MFC-J6930DW, MFC-J6935DW, MFC-J6940DW, MFC-J6945DW, MFC-J6947DW, MFC-J6955DW, MFC-J6957DW, MFC-J6959DW, MFC-J825DW, MFC-J870DW, MFC-J880DW, MFC-J890DW, MFC-J895DW, MFC-J985DW