DCP-9020CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

Print on both sides of the paper (2-sided/duplex Printing).

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  • Select Letter, Legal, or Folio sized paper when using the automatic 2-sided printing function.
  • Make sure the back cover is closed.
  • If paper is curled, straighten it and put it back in the paper tray.
  • Use regular paper or thin paper. DO NOT use bond paper.
  • If the paper is thin, it may wrinkle.
  • When you use the manual 2-sided printing function, it is more likely there will be paper jams or poor print quality.
 

Click the link below for your case.

 

Windows® users

  1. Select the print command in your application. Generally you can click File => Print, but the option may vary depending on your application.
     
  2. Select Brother [model name] Printer (where [model name] is the name of your model), and then click the printing properties or preferences button.
    The printer driver window appears.
     
  3. Click the Portrait or Landscape option to set the orientation of your printout.
     
    If your application software contains a similar layout function, we recommend using the one in the application
     
  4. Click the 2-sided / Booklet drop-down list, and then select the 2-sided or 2-sided (Manual) option.

    image
     
  5. Click the 2-sided Settings button.
     
  6. Select one of the options from the 2-sided Type menu. When 2-sided is selected, four types of 2-sided binding are available for each orientation:
     
    image  image

     

  7. Select the Binding Offset check box if you want to specify the offset for binding in inches or millimetres.
     
  8. Change other printer settings, if needed.
     
  9. Click OK.
     
  10. Do one of the following:

     

    • For automatic 2-sided printing, click OK again, and then complete your print operation.
       
    • For manual 2-sided printing, click OK again and follow the on-screen instructions for loading the paper and completing the print job.
       
    If the paper is not feeding correctly, it may be curled. Remove the paper, straighten it, and turn over the stack in the paper tray.

     

Macintosh users

  1. From an application, such as Apple TextEdit, click the File menu, and then select Print.
     
  2. Select Brother [model name] (where [model name] is your model name).
     
    (For Mac OS X v10.6.8)
    For more page setup options, click the triangle beside the Printer pop-up menu. 


     (For OS X v10.7.x or later)
    For more page setup options, click the Show Details button.
     
  3. Click the Orientation button that matches the way you want the document to print.
     
  4. For automatic 2-sided printing, do the following:

     

    1. Click the application pop-up menu, and then select Layout.
      The Layout setting options appear.
       
    2. Select the Short-Edge binding or Long-Edge binding option for the Two-Sided print setting.
       
    3. Change other printer settings, if needed.
       
    4. Click Print.
       
  5. For manual 2-sided printing, do the following:
    1. Click the application pop-up menu, and then select Paper Handling
      The Paper Handling options appear.
       
    2. In the Pages to Print pop-up menu, select Even Only.
       
    3. Change other print settings, if needed.
       
    4. Click Print.
       
    5. After the machine prints the even-numbered pages, remove the printed pages from the output paper tray.
       
    6. Make sure the pages are completely flat, and put the paper back in the tray, blank side facing down.
       
    7. Repeat from Step 1 to Step 3, selecting the same printer and settings you used to print the even-numbered pages.
       
    8. Click the application pop-up menu, and then select Paper Handling. The Paper Handling options appear.
       
    9. In the Pages to Print pop-up menu, select Odd Only.
       
    10. Click Print.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-9015CDW, DCP-9020CDW, MFC-9140CDN, MFC-9330CDW, MFC-9340CDW

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