DCP-7025

FAQs & Troubleshooting

FAQs & Troubleshooting

"Paper Jam Rear" error appears on the LCD.

To clear paper jams, please follow the steps below.

 

  1. Open the front cover.

  2. Pull out the drum unit and toner cartridge assembly.

  3. Open the back cover.

  4. Pull the tab toward you to open the rear chute cover.

  5. Pull the jammed paper out of the fuser unit. If the jammed paper cannot be pulled out easily, push down the tab with one hand as you gently pull out the paper with the other hand.

  6. Close the back cover.

  7. Put the drum unit and toner cartridge assembly back into the MFC.

  8. Close the front cover.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-7010, DCP-7010L, DCP-7025, MFC-7420, MFC-7820N

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