FAQs & Troubleshooting

FAQs & Troubleshooting

What is Brother Web Connect?

Web icon on the LCD panel


Brother Web Connect allows you to scan images on the Brother machine and upload them to particular Web services without using a computer. Brother machines support the following Web services: FLICKR®, Facebook™, GOOGLE DRIVE™, EVERNOTE® and Dropbox etc.

  • The available Web services may vary depending on your country and Brother machine.
  • Picasa Web Albums™ service from Google is not available from the beginning of May 2016.
Web Service


In order to use this feature, you must connect your Brother machine to a network. For details on how to connect your Brother machine to a network, please refer to the Quick Setup Guide. The latest Quick Setup Guide is available in the Manuals section of this website.


For details on Web Connect, please refer to the Web Connect Guide. The latest Web Connect Guide is also available in the Manuals section of this website.

If your question was not answered, have you checked other FAQs?

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If you need further assistance, please contact Brother customer service:

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