TD-4750TNWBR
 |
FAQs & Troubleshooting |
An RFID error occurred.
The RFID encoder can detect several errors.
When these errors occur, the RFID encoder alerts the printer and the LCD displays the appropriate error message.
To clear the error, follow the solution for each error message.
| Error Message | Possible Cause | Solution |
|---|---|---|
| RFID ERROR No Tag Found |
The tag cannot be read. |
Use smart labels with RFID tags located in the correct position. |
| The RFID tag could be defective. Try another tag. | ||
| Remove Label or No Paper |
The label is jammed inside the machine or the paper size is not correct. | Remove the label carefully so as not to damage the printer. |
| Use smart labels with RFID tags located in the correct position. | ||
| Position the printer on a place that does not vibrate and where the printed labels can fall freely. | ||
| Calibrate the Gap/Black Mark Sensor. | ||
| Set the label size correctly. | ||
| RFID Is Disabled |
The RFID function is not activated. | Select RFID > Control > RFID Active to enable the RFID function. |
| Failure EPC Write Failed |
The EPC tag cannot be written via Diagnostics > Write EPC with 1s or Write EPC with 2s. | The label could be misaligned. Perform the Sensor > Auto Calibration procedure to ensure the label is at top-of-form. |
| Select RFID > Control > (Tag Calibration) > (Do) RFID Calibrate. | ||
| Use smart labels with RFID tags located in the correct position. | ||
| The RFID tag could be defective. Try another tag. | ||
| Make sure the application does not send too few or too many digits to the RFID tag. | ||
| RFID Calibrate Write Tag Failed |
Tag calibration cannot be performed. | The label could be misaligned. Perform the Sensor > Auto Calibration procedure to ensure the label is at top-of-form. |
| Use smart labels with RFID tags located in the correct position. | ||
| The RFID tag could be defective. Try another tag. | ||
| RFID Disabled |
The RFID command is sent to the printer when the RFID function is disabled. |
Select RFID > Control > RFID Active to enable the RFID. Then send the RFID commands. |
| NON-RFID DATA On RFID Tag |
When the "Non- RFID warning" option is "ON" (RFID > Control > Non-RFID Warning), the printer has obtained the non-RFID data. | Make sure you send the RFID commands to the printer. |
| INVALID RFID DATA |
The RFID tag data does not match the settings. | Check the tag data of the RFID commands. |
| INVALID RFID DATA LEN |
The tag length size (the size parameter of the RFID command) does not match the settings. | Check the data length size of the RFID commands. |
| RFID TAG FAILED |
The tag cannot be written. | The label could be misaligned. Perform the Sensor > Auto Calibration procedure to ensure the label is at top-of-form. |
| Select RFID > Control > (Tag Calibration) > (Do) RFID Calibrate. | ||
| Use smart labels with RFID tags located in the correct position. | ||
| The RFID tag could be defective. Try another tag. | ||
| Make sure the application does not send too few or too many digits to the RFID tag. | ||
| Check that the RFID commands are correct. |
Content Feedback
To help us improve our support, please provide your feedback below.
