TD-4520TN
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FAQs & Troubleshooting |
I cannot print and the printer driver I installed is not recognised correctly by the computer (For Windows 10 Version 1903)
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Click [Start] - [Windows System] - [Control Panel] - [Hardware and Sound] - [Devices and Printers].
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If your printer is not listed in [Devices and Printers], go to step 3.
If your printer is listed as an unspecified device, go to step 6.
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Make sure that:
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The printer is on.
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The printer is connected to the computer using a USB cable.
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Turn the printer off and then on again.
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Make sure that the printer is listed in [Printers], and then try to print.
If the printer is not listed in [Printers] after performing the steps above, disconnect the USB cable and then connect it again.
If the printer is still not listed, go to step 6.
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Uninstall the printer driver.
For more information, see "How do I uninstall the printer driver?".
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Download the latest printer driver from your model's [Downloads] page and install it.
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If the printer is still not listed in [Printers], restart the computer.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models
TD-4420TN, TD-4520TN
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