QL-810W/810Wc

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 12/05/2022
  • ID: faqp00100440_000

The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.

The label layout may not be correct if you use P-touch Editor 5.2 or later to print label files created with P-touch Editor 5.1. We recommend adjusting the layout in P-touch Editor 5.2 or later, and then printing the label. You can also try to print the label with P-touch Editor 5.1 instead.

 

> Opening label files with P-touch Editor 5.2 or later

> Opening label files with P-touch Editor 5.1

 

Opening label files with P-touch Editor 5.2 or later

  1. Double-click [Applications] - [P-touch Editor].
  2. Select [File] - [Open...] in the Menu bar.
  3. Select the label file (LBX) you want.

Alternatively, you can right-click the LBX file you want in Finder, and then select [Open With] - [P-touch Editor (5.2 or later)].

 

Opening label files with P-touch Editor 5.1

If both P-touch Editor 5.1 and P-touch Editor 5.2 or later are installed, P-touch Editor 5.2 or later will open first.

 > To set a specific label file to always open with P-touch Editor 5.1
 > To set all label files to always open with P-touch Editor 5.1

 

To set a specific label file to always open with P-touch Editor 5.1

  1. Right-click the label file (LBX) you want in Finder.
  2. Select [Open With] - [Other...].
  3. Select [Applications] - [P-touch Editor 5.1] - [P-touch Editor].
  4. Select the [Always Open With] check box.
  5. Click the [Open] button.

To set all label files to always open with P-touch Editor 5.1

  1. Right-click the LBX file you want in Finder and select [Get Info], or click the LBX file and press the keyboard shortcut ([command] + [i]).
  2. Click [Open with].
  3. Select [P-touch Editor (5.1)].
  4. Click the [Change All...] button.
  5. The [Are you sure you want to change all similar documents to open with the application "P-touch Editor (5.1)"?] window appears.
  6. Click the [Continue] button.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

QL-800, QL-810W/810Wc, QL-820NWB/820NWBc

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